Systems and methods for emergency medical communications

ABSTRACT

Described herein are systems, devices, methods, and media for connecting a user for providing emergency response assistance to victims and emergency service providers. In some embodiments, a method for automatically populating an incident report includes the steps of: generating a victim code for display at a first electronic device; receiving an emergency data request comprising the victim code from a second electronic device associated with an emergency service provider (ESP) personnel; gathering emergency data associated with the victim code; transmitting the emergency data associated with the victim code to the second electronic device associated with the ESP personnel; and automatically populating, at the second electronic device associated with the ESP personnel, one or more fields of an incident report using the emergency data associated with the victim code.

CROSS-REFERENCE

This application claims the benefit of U.S. Provisional Application No.62/870,255, filed Jul. 3, 2019, which is hereby incorporated herein byreference.

BACKGROUND OF THE INVENTION

A person in an emergency situation may request help using a mobilecommunication device such as a cell phone to dial a designated emergencynumber like 9-1-1 or a direct access phone number for the localemergency service provider (e.g., an emergency dispatch center). Thiscall is assigned to one or more first responders by the emergencyservice provider. However, these communications are typically limited toaudio calls with narrow functionality since most emergency serviceproviders that receive emergency calls currently lack the capacity formore sophisticated communications. When emergency responders (e.g.,first responders) arrive at the scene of an emergency, they often havelittle or no information about the person in the emergency.

SUMMARY OF THE INVENTION

One advantage provided by the systems, servers, devices, methods, andmedia of the instant application is the ability to provide a victim code(e.g., a unique identifier) that can be used to identify a person in anemergency (hereinafter, “victim”). It is contemplated that a victim codecan be provided in numerous forms, such as in the form of analphanumeric or QR code, for example. In some embodiments, the victimcode can be displayed on a first electronic device (e.g., the victim'selectronic device) and scanned by, or otherwise inputted into, a secondelectronic device (e.g., a bystander's or first responder's electronicdevice). When the victim code is inputted into the second electronicdevice, the second electronic device is prompted to transmit anelectronic notification including the victim code to an emergencymanagement system (EMS), which can then use the victim code to identifythe victim in order to provide emergency assistance. In someembodiments, an emergency responder (e.g., a first responder) can use avictim code to identify a victim and receive emergency informationregarding the victim from an emergency management system (EMS).Similarly, in some embodiments, a victim code can be used by the EMS todetermine the proper emergency responder to provide emergencyinformation regarding a victim to.

Another advantage provided by the systems, servers, devices, methods,and media of the instant application is the ability to use a victim'slocation and medical insurance information to determine preferredmedical service providers (e.g., hospitals covered by the victim'smedical insurance) proximal to the victim's location. Informationregarding the preferred medical service providers proximal to thevictim's location (e.g., locations of or directions to the preferredmedical service providers) can then be sent to one or more recipients,such as the victim or a first responder providing care to the victim.The information regarding the preferred medical service providers canthen be used to route the victim to the most optimal medical serviceprovider for the victim during an emergency.

Another advantage provided by the systems, servers, devices, methods,and media of the instant application is the ability to provide emergencyinformation regarding a victim to an emergency service provider (ESP) oremergency responder (e.g., a first responder) and use the emergencyinformation to automatically populate one or more fields of an incidentreport associated with the victim. In some embodiments, the emergencyinformation regarding a victim is used to automatically populate one ormore fields of an electronic patient care report (ePCR) when a firstresponder is providing care to the victim, potentially saving the firstresponder critical time in which the first responder could be providingcare to the victim instead of filling out the ePCR. In some embodiments,an emergency management system (EMS) transmits emergency informationregarding a victim to a first responder's electronic device after thefirst responder uses their device to input a victim code associated withthe victim.

In one aspect, disclosed herein is an emergency communication systemcomprising: (a) an emergency information database comprising a pluralityof datasets associated with a plurality of user identifiers; (b) aserver comprising a processor, a network element, and non-transitorycomputer readable storage medium having instructions that, when executedby the processor, cause the processor to: (i) receive a communicationsignal comprising a data request from an emergency respondercommunication device, wherein the emergency data request comprises auser identifier and an emergency location; (ii) query the emergencyinformation database to retrieve a dataset associated with the useridentifier, wherein the dataset comprises one or more emergency responseparameters; (iii) determine, using the emergency location and the one ormore emergency response parameters, one or more medical serviceproviders having one or more provider locations in proximity to theemergency location; and (iv) transmit a communication signal comprisingthe one or more provider locations associated with the one or moremedical service providers to the emergency responder communicationdevice. In some embodiments, the emergency location is a device locationfor a second communication device associated with the user identifier,wherein the server is configured to receive the device location for thesecond communication device and determine the one or more medicalproviders having one or more provider locations in proximity to thedevice location. In some embodiments, the communication signalcomprising the one or more provider locations further comprises a mapshowing the one or more provider locations, the emergency location, andan estimated time to arrival or distance based on the one or moreprovider locations and the emergency location. In some embodiments, theemergency location is provided to the communication device as a dispatchlocation. In some embodiments, the emergency location is a currentlocation of a second communication device provided to the emergencyresponder communication device as a dispatch location after theemergency responder communication device scans a victim code presentedon the display of the second communication device, wherein the secondcommunication device is associated with the user identifier. In someembodiments, the data request comprises at least two user identifiers.In some embodiments, the processor is further caused to transmit the oneor more provider locations to the emergency responder communicationdevice within one or more SMS text messages. In some embodiments,processor is further caused to receive the communication signalcomprising the data request as generated by a mobile application or webapplication on the emergency responder communication device. In someembodiments, the mobile or web application is an electronic patient carereport (ePCR) application. In some embodiments, the one or more providerlocations are provided to the emergency responder communication devicefor display within a graphical user interface (GUI) of the mobile or webapplication on the emergency responder communication device. In someembodiments, the one or more provider locations are provided to theemergency responder communication display for display within aninteractive map within the GUI of the mobile or web application. In someembodiments, the user identifier received from the emergency respondercommunication device is associated with a victim code presented on adisplay of a second communication for scanning by the emergencyresponder communication device. In some embodiments, the processor isfurther configured to provide the victim code for display by the secondcommunication device. In some embodiments, the victim code is locallystored on the second communication device. In some embodiments, theprocessor is further caused to generate the victim code in response toreceiving an emergency alert from the second communication device. Insome embodiments, the emergency communications system receives theemergency alert after the emergency alert is generated in response to auser accessing a medical ID screen on the second communication device.In some embodiments, the victim code is presented on the display of thesecond communication device in the form of a matrix barcode. In someembodiments, the one or more medical service providers associated withone or more respective provider locations proximal to the devicelocation is determined by: (a) retrieving a list of medical serviceproviders and filtering the list of medical service providers using thedevice location and the one or more emergency parameters associated withthe user identifier to identify one or more medical service providerssuitable for addressing an emergency; and (b) calculating a distancefrom the device location to the provider location for each of themedical service providers on the list of medical service providerspreferred under the medical insurance information associated with theuser identifier. In some embodiments, the one or more emergency responseparameters comprise medical insurance information associated with theuser identifier.

In another aspect, disclosed herein is a computer-implemented methodcomprising: (a) providing an emergency information database comprising aplurality of datasets associated with a plurality of user identifiers;(b) receiving a communication signal comprising a data request from anemergency responder communication device, wherein the emergency datarequest comprises a user identifier and an emergency location; (c)querying the emergency information database to retrieve a datasetassociated with the user identifier, wherein the dataset comprises oneor more emergency response parameters; (d) determining, using theemergency location and the one or more emergency response parameters,one or more medical service providers having one or more providerlocations in proximity to the emergency location; and (e) transmitting acommunication signal comprising the one or more provider locationsassociated with the one or more medical service providers to theemergency responder communication device. In some embodiments, theemergency location is a device location for a second communicationdevice associated with the user identifier, wherein the server isconfigured to receive the device location for the second communicationdevice and determine the one or more medical providers having one ormore provider locations in proximity to the device location. In someembodiments, the communication signal comprising the one or moreprovider locations further comprises a map showing the one or moreprovider locations, the emergency location, and an estimated time toarrival or distance based on the one or more provider locations and theemergency location. In some embodiments, the emergency location isprovided to the communication device as a dispatch location. In someembodiments, the emergency location is a current location of a secondcommunication device provided to the emergency responder communicationdevice as a dispatch location after the emergency respondercommunication device scans a victim code presented on the display of thesecond communication device, wherein the second communication device isassociated with the user identifier. In some embodiments, the datarequest comprises at least two user identifiers. In some embodiments,the processor is further caused to transmit the one or more providerlocations to the emergency responder communication device within one ormore SMS text messages. In some embodiments, processor is further causedto receive the communication signal comprising the data request asgenerated by a mobile application or web application on the emergencyresponder communication device. In some embodiments, the mobile or webapplication is an electronic patient care report (ePCR) application. Insome embodiments, the one or more provider locations are provided to theemergency responder communication device for display within a graphicaluser interface (GUI) of the mobile or web application on the emergencyresponder communication device. In some embodiments, the one or moreprovider locations are provided to the emergency responder communicationdisplay for display within an interactive map within the GUI of themobile or web application. In some embodiments, the user identifierreceived from the emergency responder communication device is associatedwith a victim code presented on a display of a second communication forscanning by the emergency responder communication device. In someembodiments, the processor is further configured to provide the victimcode for display by the second communication device. In someembodiments, the victim code is locally stored on the secondcommunication device. In some embodiments, the processor is furthercaused to generate the victim code in response to receiving an emergencyalert from the second communication device. In some embodiments, theemergency communications system receives the emergency alert after theemergency alert is generated in response to a user accessing a medicalID screen on the second communication device. In some embodiments, thevictim code is presented on the display of the second communicationdevice in the form of a matrix barcode. In some embodiments, the one ormore medical service providers associated with one or more respectiveprovider locations proximal to the device location is determined by: (a)retrieving a list of medical service providers and filtering the list ofmedical service providers using the device location and the one or moreemergency parameters associated with the user identifier to identify oneor more medical service providers suitable for addressing an emergency;and (b) calculating a distance from the device location to the providerlocation for each of the medical service providers on the list ofmedical service providers preferred under the medical insuranceinformation associated with the user identifier. In some embodiments,the one or more emergency response parameters comprise medical insuranceinformation associated with the user identifier.

In another aspect, disclosed herein is non-transitory computer readablestorage medium comprising instructions that, when executed by aprocessor, cause the processor to: (a) maintain an emergency informationdatabase comprising a plurality of datasets associated with a pluralityof user identifiers; (b) receive a communication signal comprising adata request from an emergency responder communication device, whereinthe emergency data request comprises a user identifier and an emergencylocation; (c) query the emergency information database to retrieve adataset associated with the user identifier, wherein the datasetcomprises one or more emergency response parameters; (d) determine,using the emergency location and the one or more emergency responseparameters, one or more medical service providers having one or moreprovider locations in proximity to the emergency location; and (e)transmit a communication signal comprising the one or more providerlocations associated with the one or more medical service providers tothe emergency responder communication device. In some embodiments, theemergency location is a device location for a second communicationdevice associated with the user identifier, wherein the server isconfigured to receive the device location for the second communicationdevice and determine the one or more medical providers having one ormore provider locations in proximity to the device location. In someembodiments, the communication signal comprising the one or moreprovider locations further comprises a map showing the one or moreprovider locations, the emergency location, and an estimated time toarrival or distance based on the one or more provider locations and theemergency location. In some embodiments, the emergency location isprovided to the communication device as a dispatch location. In someembodiments, the emergency location is a current location of a secondcommunication device provided to the emergency responder communicationdevice as a dispatch location after the emergency respondercommunication device scans a victim code presented on the display of thesecond communication device, wherein the second communication device isassociated with the user identifier. In some embodiments, the datarequest comprises at least two user identifiers. In some embodiments,the processor is further caused to transmit the one or more providerlocations to the emergency responder communication device within one ormore SMS text messages. In some embodiments, processor is further causedto receive the communication signal comprising the data request asgenerated by a mobile application or web application on the emergencyresponder communication device. In some embodiments, the mobile or webapplication is an electronic patient care report (ePCR) application. Insome embodiments, the one or more provider locations are provided to theemergency responder communication device for display within a graphicaluser interface (GUI) of the mobile or web application on the emergencyresponder communication device. In some embodiments, the one or moreprovider locations are provided to the emergency responder communicationdisplay for display within an interactive map within the GUI of themobile or web application. In some embodiments, the user identifierreceived from the emergency responder communication device is associatedwith a victim code presented on a display of a second communication forscanning by the emergency responder communication device. In someembodiments, the processor is further configured to provide the victimcode for display by the second communication device. In someembodiments, the victim code is locally stored on the secondcommunication device. In some embodiments, the processor is furthercaused to generate the victim code in response to receiving an emergencyalert from the second communication device. In some embodiments, theemergency communications system receives the emergency alert after theemergency alert is generated in response to a user accessing a medicalID screen on the second communication device. In some embodiments, thevictim code is presented on the display of the second communicationdevice in the form of a matrix barcode. In some embodiments, the one ormore medical service providers associated with one or more respectiveprovider locations proximal to the device location is determined by: (a)retrieving a list of medical service providers and filtering the list ofmedical service providers using the device location and the one or moreemergency parameters associated with the user identifier to identify oneor more medical service providers suitable for addressing an emergency;and (b) calculating a distance from the device location to the providerlocation for each of the medical service providers on the list ofmedical service providers preferred under the medical insuranceinformation associated with the user identifier. In some embodiments,the one or more emergency response parameters comprise medical insuranceinformation associated with the user identifier.

In another aspect, disclosed herein is a method for providing medicalassistance, the method comprising: (a) receiving a medical data requestfrom a first electronic device, wherein the emergency data requestcomprises a user identifier and an emergency location; (b) retrievingmedical insurance information associated with the user identifier; (c)determining, using the emergency location and the medical insuranceinformation associated with the user identifier, one or more preferredmedical service providers associated with one or more provider locationsproximal to the emergency location; and (d) transmitting the one or moreprovider locations associated with the one or more preferred medicalservice providers to the first electronic device for providing medicalassistance. In some embodiments, the emergency location is a devicelocation of the first electronic device. In some embodiments, theemergency location is a device location of a second electronic deviceassociated with the user identifier, wherein the server is configured toreceive the device location of the second electronic device anddetermine the one or more preferred medical providers having one or moreprovider locations in proximity to the device location. In someembodiments, the emergency location is provided to the first electronicdevice as a dispatch location. In some embodiments, the emergencylocation is a current location of a second electronic device andprovided to the first electronic device as a dispatch location, whereinthe second electronic device generates the emergency location inresponse to scanning a victim code presented on the display of a secondelectronic device associated with the user identifier. In someembodiments, the emergency location is a current location of a secondcommunication device provided to the emergency responder communicationdevice as a dispatch location after the emergency respondercommunication device scans a victim code presented on a display of thesecond communication device, wherein the second communication device isassociated with the user identifier In some embodiments, the useridentifier comprises one or more of a phone number, a name, a date ofbirth, a social security number, a driver's license number, a patient ormedical ID, medical insurance ID, and medical insurance group ID. Insome embodiments, the one or more provider locations are transmitted tothe first electronic device within one or more SMS text messages. Insome embodiments, the medical data request is generated by a mobileapplication or web application on the first electronic device. In someembodiments, the communication signal comprising the data request isreceived from a mobile application or web application on the emergencyresponder communication device. In some embodiments, the mobile or webapplication is an electronic patient care report (ePCR) application. Insome embodiments, the method further comprises displaying the one ormore provider locations within a graphical user interface (GUI) of themobile or web application on the first electronic device. In someembodiments, the one or more provider locations are provided to theemergency responder communication device for display within a graphicaluser interface (GUI) of the mobile or web application on the emergencyresponder communication device. In some embodiments, the one or moreprovider locations are provided to the emergency responder communicationdevice for display within a map within the GUI of the mobile or webapplication. In some embodiments, the first electronic device obtainsthe user identifier by scanning a victim code presented on the displayof a second electronic device associated with the user identifier. Insome embodiments, the user identifier received from the emergencyresponder communication device is associated with a victim codepresented on a display of a second communication for scanning by theemergency responder communication device. In some embodiments, themethod further comprises providing a victim code for display at thesecond electronic device. In some embodiments, the victim code islocally stored on the second electronic device. In some embodiments, thevictim code is generated in response to receiving an emergency alertfrom the second electronic device. In some embodiments, the emergencyalert is generated in response to a user accessing a medical ID screenon the second electronic device. In some embodiments, the victim code ispresented on the display of the second electronic device in the form ofa matrix barcode. In some embodiments, determining the one or morepreferred medical service providers associated with one or morerespective provider locations proximal to the emergency locationcomprises: (a) retrieving a list of medical service providers preferredunder the medical insurance information associated with the useridentifier, wherein each medical service provider on the list of medicalservice providers preferred under the medical insurance informationassociated with the user identifier is associated with a respectiveprovider location; and (b) calculating a distance from the emergencylocation to the provider location for each of the medical serviceproviders on the list of medical service providers preferred under themedical insurance information associated with the user identifier.

In another aspect, disclosed herein is an emergency communication systemcomprising: (a) an emergency information database comprising medicalinsurance information associated with a plurality of user identifiers;(b) a server comprising a processor, a network element, andnon-transitory computer readable storage medium having instructionsthat, when executed by the processor, cause the processor to: (i)receive a medical data request from a first electronic device, whereinthe emergency data request comprises a user identifier and an emergencylocation; (ii) retrieve medical insurance information associated withthe user identifier; (iii) determine, using the emergency location andthe medical insurance information associated with the user identifier,one or more preferred medical service providers associated with one ormore provider locations proximal to the emergency location; and (iv)transmit the one or more provider locations associated with the one ormore preferred medical service providers to the first electronic devicefor providing medical assistance. In some embodiments, the emergencylocation is a device location of the first electronic device. In someembodiments, the emergency location is a device location of a secondelectronic device associated with the user identifier, wherein theserver is configured to receive the device location of the secondelectronic device and determine the one or more preferred medicalproviders having one or more provider locations in proximity to thedevice location. In some embodiments, the emergency location is providedto the first electronic device as a dispatch location. In someembodiments, the emergency location is a current location of a secondelectronic device and provided to the first electronic device as adispatch location, wherein the second electronic device generates theemergency location in response to scanning a victim code presented onthe display of a second electronic device associated with the useridentifier. In some embodiments, the emergency location is a currentlocation of a second communication device provided to the emergencyresponder communication device as a dispatch location after theemergency responder communication device scans a victim code presentedon a display of the second communication device, wherein the secondcommunication device is associated with the user identifier In someembodiments, the user identifier comprises one or more of a phonenumber, a name, a date of birth, a social security number, a driver'slicense number, a patient or medical ID, medical insurance ID, andmedical insurance group ID. In some embodiments, the one or moreprovider locations are transmitted to the first electronic device withinone or more SMS text messages. In some embodiments, the medical datarequest is generated by a mobile application or web application on thefirst electronic device. In some embodiments, the communication signalcomprising the data request is received from a mobile application or webapplication on the emergency responder communication device. In someembodiments, the mobile or web application is an electronic patient carereport (ePCR) application. In some embodiments, the processor is furthercaused to display the one or more provider locations within a graphicaluser interface (GUI) of the mobile or web application on the firstelectronic device. In some embodiments, the one or more providerlocations are provided to the emergency responder communication devicefor display within a graphical user interface (GUI) of the mobile or webapplication on the emergency responder communication device. In someembodiments, the one or more provider locations are provided to theemergency responder communication device for display within a map withinthe GUI of the mobile or web application. In some embodiments, the firstelectronic device obtains the user identifier by scanning a victim codepresented on the display of a second electronic device associated withthe user identifier. In some embodiments, the user identifier receivedfrom the emergency responder communication device is associated with avictim code presented on a display of a second communication forscanning by the emergency responder communication device. In someembodiments, the processor is further caused to provide a victim codefor display at the second electronic device. In some embodiments, thevictim code is locally stored on the second electronic device. In someembodiments, the victim code is generated in response to receiving anemergency alert from the second electronic device. In some embodiments,the emergency alert is generated in response to a user accessing amedical ID screen on the second electronic device. In some embodiments,the victim code is presented on the display of the second electronicdevice in the form of a matrix barcode. In some embodiments, the one ormore preferred medical service providers associated with one or morerespective provider locations proximal to the emergency location isdetermined by: (a) retrieving a list of medical service providerspreferred under the medical insurance information associated with theuser identifier, wherein each medical service provider on the list ofmedical service providers preferred under the medical insuranceinformation associated with the user identifier is associated with arespective provider location; and (b) calculating a distance from theemergency location to the provider location for each of the medicalservice providers on the list of medical service providers preferredunder the medical insurance information associated with the useridentifier.

In another aspect, disclosed herein is non-transitory computer readablestorage medium comprising instructions that, when executed by aprocessor, cause the processor to: (a) receive a medical data requestfrom a first electronic device, wherein the emergency data requestcomprises a user identifier and an emergency location; (b) retrievemedical insurance information associated with the user identifier; (c)determine, using the emergency location and the medical insuranceinformation associated with the user identifier, one or more preferredmedical service providers associated with one or more provider locationsproximal to the emergency location; and (d) transmit the one or moreprovider locations associated with the one or more preferred medicalservice providers to the first electronic device for providing medicalassistance. In some embodiments, the emergency location is a devicelocation of the first electronic device. In some embodiments, theemergency location is a device location of a second electronic deviceassociated with the user identifier, wherein the server is configured toreceive the device location of the second electronic device anddetermine the one or more preferred medical providers having one or moreprovider locations in proximity to the device location. In someembodiments, the emergency location is provided to the first electronicdevice as a dispatch location. In some embodiments, the emergencylocation is a current location of a second electronic device andprovided to the first electronic device as a dispatch location, whereinthe second electronic device generates the emergency location inresponse to scanning a victim code presented on the display of a secondelectronic device associated with the user identifier. In someembodiments, the emergency location is a current location of a secondcommunication device provided to the emergency responder communicationdevice as a dispatch location after the emergency respondercommunication device scans a victim code presented on a display of thesecond communication device, wherein the second communication device isassociated with the user identifier In some embodiments, the useridentifier comprises one or more of a phone number, a name, a date ofbirth, a social security number, a driver's license number, a patient ormedical ID, medical insurance ID, and medical insurance group ID. Insome embodiments, the one or more provider locations are transmitted tothe first electronic device within one or more SMS text messages. Insome embodiments, the medical data request is generated by a mobileapplication or web application on the first electronic device. In someembodiments, the communication signal comprising the data request isreceived from a mobile application or web application on the emergencyresponder communication device. In some embodiments, the mobile or webapplication is an electronic patient care report (ePCR) application. Insome embodiments, the processor is further caused to display the one ormore provider locations within a graphical user interface (GUI) of themobile or web application on the first electronic device. In someembodiments, the one or more provider locations are provided to theemergency responder communication device for display within a graphicaluser interface (GUI) of the mobile or web application on the emergencyresponder communication device. In some embodiments, the one or moreprovider locations are provided to the emergency responder communicationdevice for display within a map within the GUI of the mobile or webapplication. In some embodiments, the first electronic device obtainsthe user identifier by scanning a victim code presented on the displayof a second electronic device associated with the user identifier. Insome embodiments, the user identifier received from the emergencyresponder communication device is associated with a victim codepresented on a display of a second communication for scanning by theemergency responder communication device. In some embodiments, theprocessor is further caused to provide a victim code for display at thesecond electronic device. In some embodiments, the victim code islocally stored on the second electronic device. In some embodiments, thevictim code is generated in response to receiving an emergency alertfrom the second electronic device. In some embodiments, the emergencyalert is generated in response to a user accessing a medical ID screenon the second electronic device. In some embodiments, the victim code ispresented on the display of the second electronic device in the form ofa matrix barcode. In some embodiments, the one or more preferred medicalservice providers associated with one or more respective providerlocations proximal to the emergency location is determined by: (a)retrieving a list of medical service providers preferred under themedical insurance information associated with the user identifier,wherein each medical service provider on the list of medical serviceproviders preferred under the medical insurance information associatedwith the user identifier is associated with a respective providerlocation; and (b) calculating a distance from the emergency location tothe provider location for each of the medical service providers on thelist of medical service providers preferred under the medical insuranceinformation associated with the user identifier.

In another aspect, disclosed herein is a communication device comprisinga processor and non-transitory computer readable storage mediumcomprising instructions that, when executed by a processor, cause theprocessor to: (a) provide a medical emergency screen accessible from alock screen of a user communication device; (b) receive input indicativeof an emergency through the medical emergency screen; (c) send anemergency alert comprising a location of the user communication deviceto an emergency communication system; (d) receive a victim code from theemergency communication system in response to the emergency alert; and(e) display the victim code on a screen of the user communicationdevice, wherein the victim code is configured to be scanned by anemergency responder communication device and used to access medicalinsurance information corresponding to the victim code at the emergencycommunication system.

In another aspect, disclosed herein is a computer-implemented methodcomprising: (a) providing a medical emergency screen accessible from alock screen of a user communication device; (b) receiving inputindicative of an emergency through the medical emergency screen; (c)sending an emergency alert comprising a location of the usercommunication device to an emergency communication system; (d) receivinga victim code from the emergency communication system in response to theemergency alert; and (e) displaying the victim code on a screen of theuser communication device, wherein the victim code is configured to bescanned by an emergency responder communication device and used toaccess medical insurance information corresponding to the victim code atthe emergency communication system.

In another aspect, disclosed herein is non-transitory computer readablestorage medium comprising instructions that, when executed by aprocessor, cause the processor to: (a) provide a medical emergencyscreen accessible from a lock screen of a user communication device; (b)receive input indicative of an emergency through the medical emergencyscreen; (c) send an emergency alert comprising a location of the usercommunication device to an emergency communication system; (d) receive avictim code from the emergency communication system in response to theemergency alert; and (e) display the victim code on a screen of the usercommunication device, wherein the victim code is configured to bescanned by an emergency responder communication device and used toaccess medical insurance information corresponding to the victim code atthe emergency communication system.

In another aspect, disclosed herein is an emergency communication systemcomprising: (a) an emergency information database comprising medicalinsurance information associated with a plurality of victim codes; (b) aserver comprising a processor, a network element, and non-transitorycomputer readable storage medium having instructions that, when executedby the processor, cause the processor to: (i) receive an emergency alertfrom a user communication device, wherein the emergency alert comprisesa location of the user communication device; (ii) generate a victim codein response to the emergency alert, wherein the victim code isconfigured to be scanned by an emergency responder communication deviceand used to access medical insurance information corresponding to thevictim code at the emergency communication system; (iii) send victimcode to the user communication device for display; (iv) receive a victimcode from the emergency responder communication device; and (v) send themedical insurance information corresponding to the victim code to theemergency responder communication device.

In another aspect, disclosed herein is a computer-implemented methodcomprising: (a) receiving an emergency alert from a user communicationdevice, wherein the emergency alert comprises a location of the usercommunication device; (b) generating a victim code in response to theemergency alert, wherein the victim code is configured to be scanned byan emergency responder communication device and used to access medicalinsurance information corresponding to the victim code at the emergencycommunication system; (c) sending victim code to the user communicationdevice for display; (d) receiving a victim code from the emergencyresponder communication device; and (e) sending the medical insuranceinformation corresponding to the victim code to the emergency respondercommunication device.

In another aspect, disclosed herein is non-transitory computer readablestorage medium comprising instructions that, when executed by aprocessor, cause the processor to: (a) maintain an emergency informationdatabase comprising medical insurance information associated with aplurality of victim codes; (b) receive an emergency alert from a usercommunication device, wherein the emergency alert comprises a locationof the user communication device; (c) generate a victim code in responseto the emergency alert, wherein the victim code is configured to bescanned by an emergency responder communication device and used toaccess medical insurance information corresponding to the victim code atthe emergency communication system; (d) send victim code to the usercommunication device for display; (e) receive a victim code from theemergency responder communication device; and (f) send the medicalinsurance information corresponding to the victim code to the emergencyresponder communication device.

In various embodiments, described herein are systems, servers, devices,methods, and media for providing emergency response assistance by anemergency management system (EMS). In one aspect, disclosed herein is amethod for providing emergency response assistance by an emergencymanagement system, the method comprising: (a) receiving an emergencyalert from a first electronic device, wherein the emergency alertcomprises a device identifier and a location associated with the firstelectronic device; (b) retrieving medical insurance informationassociated with the device identifier; (c) determining, using thelocation associated with the first electronic device and the medicalinsurance information associated with the device identifier, one or morepreferred medical service providers proximal to the location associatedwith the first electronic device; and (d) transmitting locations of theone or more preferred medical service providers proximal to the locationassociated with the first electronic device to a second electronicdevice associated with an emergency service provider (ESP) personnel. Insome embodiments, the method further comprises: (a) providing a victimcode for display at the first electronic device; (b) receiving anemergency data request comprising the victim code from the secondelectronic device associated with the ESP personnel; and (c)transmitting the locations of the one or more preferred medical serviceproviders to the second electronic device in response to receiving theemergency data request comprising the victim code. In some embodiments,the second electronic device associated with the ESP personnel obtainsthe victim code by scanning the victim code at a display of the firstelectronic device. In some embodiments, the victim code is displayed atthe display of the first electronic device in the form of a QR code. Insome embodiments, the victim code is displayed at the first electronicdevice when the first electronic device enters an emergency mode. Insome embodiments, the victim code is an alphanumeric code. In someembodiments, the victim code is generated in response to receiving theemergency alert. In some embodiments, the locations of the one or morepreferred medical service providers are graphically displayed within amap at a display of the second electronic device. In some embodiments,determining the one or more preferred medical service providers proximalto the location associated with the first electronic device furthercomprises: (a) (a) retrieving a list of medical service providerspreferred under the medical insurance information associated with thedevice identifier; and (b) calculating a distance to the locationassociated with the device identifier from each of the medical serviceproviders preferred under the medical insurance information associatedwith the device identifier. In some embodiments, the first electronicdevice is a mobile phone and wherein the emergency alert is generated inresponse to an emergency call made from the mobile phone. In someembodiments, the first electronic device is a wearable device andwherein the emergency alert is generated by the wearable device inresponse to the wearable device autonomously detecting an emergency. Insome embodiments, retrieving the medical insurance informationassociated with the device identifier further comprises transmitting aquery comprising the device identifier to a medical informationdatabase. In some embodiments, the locations of the one or morepreferred medical service providers are transmitted to the secondelectronic device within an SMS text message.

In one aspect, disclosed herein is a method for providing emergencyresponse assistance by an emergency management system, the methodcomprising: (a) receiving an emergency alert from a first electronicdevice, wherein the emergency alert comprises a device identifier and adevice location associated with the first electronic device; (b)retrieving medical insurance information associated with the deviceidentifier; (c) determining, using the device location associated withthe first electronic device and the medical insurance informationassociated with the device identifier, a preferred medical serviceprovider associated with a provider location proximal to the devicelocation associated with the first electronic device; and (d)transmitting the provider location associated with the preferred medicalservice provider to a second electronic device associated with anemergency service provider (ESP) personnel. In some embodiments, themethod further comprises: (a) receiving an emergency data requestcomprising a victim code associated with the first electronic devicefrom the second electronic device associated with the ESP personnel; and(b) transmitting the locations of the one or more preferred medicalservice providers to the second electronic device in response toreceiving the emergency data request comprising the victim code. In someembodiments, the victim code is provided by the EMS for display at thefirst electronic device. In some embodiments, the victim code is locallystored on the first electronic device. In some embodiments, the victimcode is generated and provided to the first electronic device inresponse to receiving the emergency alert. In some embodiments, thesecond electronic device associated with the ESP personnel obtains thevictim code by scanning the victim code presented on a display of thefirst electronic device. In some embodiments, the victim code ispresented on the display of the first electronic device in the form of aQR code. In some embodiments, the victim code is presented on a displayof the first electronic device when the first electronic device entersan emergency mode. In some embodiments, the victim code is analphanumeric code. In some embodiments, the victim code is a phonenumber. In some embodiments, the victim code is a driver's licensenumber. In some embodiments, the provider location is graphicallydisplayed within a map on a display of the second electronic device. Insome embodiments, determining the preferred medical service providercomprises: (a) retrieving a list of medical service providers preferredunder the medical insurance information associated with the deviceidentifier; and (b) calculating a distance to the device locationassociated with the device identifier from each of the medical serviceproviders preferred under the medical insurance information associatedwith the device identifier. In some embodiments, the first electronicdevice is a mobile phone and the emergency alert is generated inresponse to an emergency call made from the mobile phone. In someembodiments, the first electronic device is a wearable device and theemergency alert is generated by the wearable device in response to thewearable device autonomously detecting an emergency. In someembodiments, the wearable device autonomously detects the emergencybased on one or more sensor readings indicating a physiological orenvironmental parameter is exceeding a defined threshold. In someembodiments, retrieving the medical insurance information associatedwith the device identifier comprises transmitting a query comprising thedevice identifier to a medical information database. In someembodiments, the provider location is transmitted to the secondelectronic device within an SMS text message.

In another aspect, disclosed herein is a method for providing emergencyresponse assistance by an emergency management system, the methodcomprising: (a) receiving an emergency alert from a first electronicdevice, wherein the emergency alert comprises a device identifier and adevice location associated with the first electronic device; (b)retrieving medical insurance information associated with the deviceidentifier; (c) determining, using the device location associated withthe first electronic device and the medical insurance informationassociated with the device identifier, a preferred medical serviceprovider associated with a provider location proximal to the devicelocation associated with the first electronic device; and (d)transmitting information regarding the preferred medical serviceprovider to the first electronic device for display at the firstelectronic device. In some embodiments, the method further comprisestransmitting the information regarding the preferred medical serviceprovider to a second electronic device associated with the deviceidentifier. In some embodiments, the method further comprisestransmitting the information regarding the preferred medical serviceprovider to a second electronic device communicatively coupled to thefirst electronic device. In some embodiments, the information regardingthe preferred medical service provider comprises the provider locationassociated with the preferred medical service provider.

In another aspect, disclosed herein is a method for providing emergencyresponse assistance by an emergency management system, the methodcomprising: (a) providing a victim code for display at a firstelectronic device; (b) receiving an emergency data request from a secondelectronic device associated with an emergency service provider (ESP)personnel, wherein the emergency data request comprises the victim code;(c) obtaining a device location associated with the first electronicdevice; (d) retrieving medical insurance information associated with thedevice identifier; (e) determining, using the device location associatedwith the first electronic device and the medical insurance informationassociated with the device identifier, a preferred medical serviceprovider associated with a provider location proximal to the devicelocation associated with the first electronic device; and (f)transmitting the provider location of the preferred medical serviceprovider to the first electronic device. In some embodiments, the methodfurther comprises displaying the provider location on a display of thefirst electronic device. In some embodiments, the provider location isdisplayed within a graphical map.

In another aspect, disclosed herein is a method for providing emergencyresponse assistance by an emergency management system, the methodcomprising: (a) providing a victim code for display at a firstelectronic device; (b) receiving an emergency data request from a secondelectronic device associated with an emergency service provider (ESP)personnel, wherein the emergency data request comprises the victim code;(c) obtaining a device location associated with the first electronicdevice; (d) retrieving medical insurance information associated with thedevice identifier; (e) determining, using the device location associatedwith the first electronic device and the medical insurance informationassociated with the device identifier, a preferred medical serviceprovider associated with a provider location proximal to the devicelocation associated with the first electronic device; and (f)transmitting the provider location of the preferred medical serviceprovider to the second electronic device.

In another aspect, disclosed herein is a method for providing emergencyresponse assistance by an emergency management system, the methodcomprising: (a) receiving an emergency alert from a first electronicdevice wherein the emergency alert comprises a device identifier and adevice location associated with the first electronic device; (b)retrieving medical insurance information associated with the deviceidentifier; (c) determining, using the device location associated withthe first electronic device and the medical insurance informationassociated with the device identifier, a preferred medical serviceprovider associated with a provider location proximal to the devicelocation associated with the first electronic device; (d) providing avictim code for display at the first electronic device; (e) receiving anemergency data request from a second electronic device associated withan emergency service provider (ESP) personnel, wherein the emergencydata request comprises the victim code; and (f) transmitting theprovider location associated with the preferred medical service providerto the second electronic device.

In another aspect, disclosed herein is a method for providing emergencyresponse assistance by an emergency management system, the methodcomprising: (a) providing a victim code for display at a firstelectronic device; (b) receiving an emergency data request comprisingthe victim code from a second electronic device; (c) gathering emergencydata associated with the victim code; and (d) transmitting the emergencydata associated with the victim code to the second electronic device. Insome embodiments, the victim code is associated with a device identifierassociated with the first electronic device and wherein gatheringemergency data associated with the victim code comprises gatheringemergency data associated with the device identifier. In someembodiments, the victim code is displayed at the first electronic devicewhen the first electronic device enters an emergency mode. In someembodiments, the second electronic device associated with the ESPpersonnel obtains the victim code by scanning the victim code presentedon a display of the first electronic device. In some embodiments, thevictim code is presented on the display of the first electronic devicein the form of a QR code. In some embodiments, the victim code is analphanumeric code. In some embodiments, the victim code is generated inresponse to receiving the emergency alert. In some embodiments, thesecond electronic device is associated with an emergency serviceprovider (ESP) personnel. In some embodiments, the method furthercomprises automatically populating, at the second electronic deviceassociated with the ESP personnel, one or more fields of an incidentreport using the emergency data associated with the victim code. In someembodiments, the emergency data associated with the victim codecomprises an emergency contact associated with the first electronicdevice or an identifier associated with the first electronic device. Insome embodiments, the method further comprises: (a) obtaining a devicelocation associated with the second electronic device; (b) retrievingmedical insurance information associated with the victim code; (c)determining, using the device location associated with the secondelectronic device and the medical insurance information associated withvictim code, a preferred medical service provider associated with aprovider location proximal to the device location associated with thesecond electronic device; and (d) transmitting the provider location ofthe preferred medical service provider to the second electronic devicewithin the emergency data associated with the victim code. In someembodiments, the emergency data request further comprises the devicelocation associated with the second electronic device.

In another aspect, disclosed herein is a method for automaticallypopulating an incident report, the method comprising: (a) generating avictim code for display at a first electronic device; (b) receiving anemergency data request comprising the victim code from a secondelectronic device associated with an emergency service provider (ESP)personnel; (c) gathering emergency data associated with the victim code;(d) transmitting the emergency data associated with the victim code tothe second electronic device associated with the ESP personnel; and (e)automatically populating, at the second electronic device associatedwith the ESP personnel, one or more fields of an incident report usingthe emergency data associated with the victim code. In some embodiments,the incident report is an electronic patient care report (ePCR). In someembodiments, the victim code is displayed at the first electronic devicewhen the first electronic device enters an emergency mode. In someembodiments, the method further comprises detecting an emergency alertgenerated by the first electronic device and generating the victim codefor display at the first electronic device in response to detecting theemergency alert. In some embodiments, the second electronic deviceassociated with the ESP personnel obtains the victim code by scanningthe victim code presented on a display of the first electronic device.In some embodiments, the victim code is presented on the display of thefirst electronic device in the form of a QR code. In some embodiments,the victim code is an alphanumeric code. In some embodiments, gatheringthe emergency data associated with the victim code comprisestransmitting a query comprising an identifier associated with the firstelectronic device to a medical information database.

In another aspect, disclosed herein is a method for providing emergencyresponse assistance by an electronic device, the method comprising: (a)generating, by an electronic device, an emergency alert comprising adevice identifier and a device location associated with the electronicdevice; (b) transmitting, by the electronic device, the emergency alertto an emergency management system (EMS); and (c) receiving, by theelectronic device, information regarding a preferred medical serviceprovider from the EMS. In some embodiments, the preferred medicalservice is associated with a provider location proximal to the devicelocation associated with the electronic device and the informationregarding the preferred medical service provider comprises the providerlocation. In some embodiments, the method further comprises: (a)receiving, by the electronic device, a victim code from the EMS; and (b)displaying, by the electronic device, the victim code on a display ofthe electronic device.

In another aspect, disclosed herein is a system for providing emergencyresponse assistance by an emergency management system, the systemcomprising: (a) a network server executed on one or more processors; and(b) an emergency management system (EMS) communicatively coupled to thenetwork server and configured to: (i) receive an emergency alert from afirst electronic device, wherein the emergency alert comprises a deviceidentifier and a device location associated with the first electronicdevice; (ii) retrieve medical insurance information associated with thedevice identifier; (iii) determine, using the device location associatedwith the first electronic device and the medical insurance informationassociated with the device identifier, a preferred medical serviceprovider associated with a provider location proximal to the locationassociated with the first electronic device; and (iv) transmit theprovider location of the preferred medical service provider to a secondelectronic device associated with an emergency service provider (ESP)personnel provider. In some embodiments, the EMS is further configuredto: (a) receive an emergency data request comprising a victim code fromthe second electronic device associated with the ESP personnel; and (b)transmit the provider location of the preferred medical service providerto the second electronic device in response to receiving the emergencydata request comprising the victim code. In some embodiments, the EMS isfurther configured to provide the victim code for display at the firstelectronic device. In some embodiments, the victim code is locallystored on the electronic device. In some embodiments, the EMS is furtherconfigured to generate and provide the victim code to the firstelectronic device in response to receiving the emergency alert. In someembodiments, the second electronic device associated with the ESPpersonnel obtains the victim code by scanning the victim code presentedon a display of the first electronic device. In some embodiments, thevictim code is presented on the display of the first electronic devicein the form of a QR code. In some embodiments, the victim code ispresented on the first electronic device when the first electronicdevice enters an emergency mode. In some embodiments, the victim code isan alphanumeric code. In some embodiments, the victim code is a phonenumber. In some embodiments, the victim code is a driver's licensenumber. In some embodiments, the provider location of the preferredmedical service provider is graphically displayed within a map presentedon a display of the second electronic device. In some embodiments, theEMS is configured to determine the preferred medical service providerassociated with a provider location proximal to the location associatedwith the first electronic device by: (a) retrieving a list of medicalservice providers preferred under the medical insurance informationassociated with the device identifier; and (b) calculating a distance tothe device location associated with the device identifier from each ofthe medical service providers preferred under the medical insuranceinformation associated with the device identifier. In some embodiments,the first electronic device is a mobile phone and the emergency alert isgenerated in response to an emergency call made from the mobile phone.In some embodiments, the first electronic device is a wearable deviceand the emergency alert is generated by the wearable device in responseto the wearable device autonomously detecting an emergency. In someembodiments, the wearable device autonomously detects the emergencybased on one or more sensor readings indicating a physiological orenvironmental parameter is exceeding a defined threshold. In someembodiments, retrieving the medical insurance information associatedwith the device identifier comprises transmitting a query comprising thedevice identifier to a medical information database. In someembodiments, the provider location of the preferred medical serviceprovider is transmitted to the second electronic device within an SMStext message.

In another aspect, disclosed herein is a system for providing emergencyresponse assistance by an emergency management system, the systemcomprising: (a) a network server executed on one or more processors; and(b) an emergency management system (EMS) communicatively coupled to thenetwork server and configured to: (i) receive an emergency alert from afirst electronic device, wherein the emergency alert comprises a deviceidentifier and a device location associated with the first electronicdevice; (ii) retrieve medical insurance information associated with thedevice identifier; (iii) determine, using the device location associatedwith the first electronic device and the medical insurance informationassociated with the device identifier, a preferred medical serviceprovider associated with a provide location proximal to the devicelocation associated with the first electronic device; and (iv) transmitinformation regarding the preferred medical service provider to thefirst electronic device for display at the first electronic device. Insome embodiments, the EMS is further configured to transmit theinformation regarding the preferred medical service provider to a secondelectronic device associated with the device identifier. In someembodiments, the EMS is further configured to transmit the informationregarding the preferred medical service provider to a second electronicdevice communicatively coupled to the first electronic device. In someembodiments, the information regarding the preferred medical serviceprovider comprises the provider location associated with the preferredmedical service provider.

In another aspect, disclosed herein is a system for providing emergencyresponse assistance by an emergency management system, the systemcomprising: (a) a network server executed on one or more processors; and(b) an emergency management system (EMS) communicatively coupled to thenetwork server and configured to: (i) provide a victim code for displayat a first electronic device; (ii) receive an emergency data requestfrom a second electronic device associated with an emergency serviceprovider (ESP) personnel, wherein the emergency data request comprisesthe victim code; (iii) obtain a device location associated with thefirst electronic device; (iv) retrieve medical insurance informationassociated with the device identifier; (v) determine, using the devicelocation associated with the first electronic device and the medicalinsurance information associated with the device identifier, a preferredmedical service provider associated with a provider location proximal tothe device location associated with the first electronic device; and(vi) transmit the provider location of the preferred medical serviceprovider to the first electronic device. In some embodiments, theprovider location is presented on a display of the first electronicdevice. In some embodiments, the provider location is displayed within agraphical map.

In another aspect, disclosed herein is a system for providing emergencyresponse assistance by an emergency management system, the systemcomprising: (a) a network server executed on one or more processors; and(b) an emergency management system (EMS) communicatively coupled to thenetwork server and configured to: (i) provide a victim code for displayat a first electronic device; (ii) receive an emergency data requestfrom a second electronic device associated with an emergency serviceprovider (ESP) personnel, wherein the emergency data request comprisesthe victim code; (iii) obtain a device location associated with thefirst electronic device; (iv) retrieve medical insurance informationassociated with the device identifier; (v) determine, using the devicelocation associated with the first electronic device and the medicalinsurance information associated with the device identifier, a preferredmedical service provider associated with a provider location proximal tothe device location associated with the first electronic device; and(vi) transmit the provider location of the preferred medical serviceprovider to the second electronic device.

In another aspect, disclosed herein is a system for providing emergencyresponse assistance by an emergency management system, the systemcomprising: (a) a network server executed on one or more processors; and(b) an emergency management system (EMS) communicatively coupled to thenetwork server and configured to: (i) receive an emergency alert from afirst electronic device wherein the emergency alert comprises a deviceidentifier and a device location associated with the first electronicdevice; (ii) retrieve medical insurance information associated with thedevice identifier; (iii) determine, using the device location associatedwith the first electronic device and the medical insurance informationassociated with the device identifier, a preferred medical serviceprovider associated with a provider location proximal to the locationassociated with the first electronic device; (iv) provide a victim codefor display at the first electronic device; (v) receive an emergencydata request from a second electronic device associated with anemergency service provider (ESP) personnel, wherein the emergency datarequest comprises the victim code; and (vi) transmit the providerlocation associated with the preferred medical service provider to thesecond electronic device.

In another aspect, disclosed herein is a system for providing emergencyresponse assistance by an emergency management system, the systemcomprising: (a) a network server executed on one or more processors; and(b) an emergency management system (EMS) communicatively coupled to thenetwork server and configured to: (i) provide a victim code for displayat a first electronic device; (ii) receive an emergency data requestcomprising the victim code from a second electronic device; (iii) gatheremergency data associated with the victim code; and (iv) transmit theemergency data associated with the victim code to the second electronicdevice. In some embodiments, (a) the victim code is associated with adevice identifier associated with the first electronic device; and (b)the EMS is further configured to gather emergency data associated withthe victim code by gathering emergency data associated with the deviceidentifier. In some embodiments, the victim code is displayed at thefirst electronic device when the first electronic device enters anemergency mode. In some embodiments, the second electronic deviceassociated with the ESP personnel obtains the victim code by scanningthe victim code presented on a display of the first electronic device.In some embodiments, the victim code is presented on the display of thefirst electronic device in the form of a QR code. In some embodiments,the victim code is an alphanumeric code. In some embodiments, the victimcode is generated in response to receiving the emergency alert. In someembodiments, the second electronic device is associated with anemergency service provider (ESP) personnel. In some embodiments, the EMSis further configured to automatically populate, at the secondelectronic device, one or more fields of an incident report using theemergency data associated with the victim code. In some embodiments, theemergency data associated with the victim code comprises an emergencycontact associated with the first electronic device or an identifierassociated with the first electronic device. In some embodiments, theEMS is further configured to: (a) obtain a device location associatedwith the second electronic device; (b) retrieve medical insuranceinformation associated with the victim code; (c) determine, using thedevice location associated with the second electronic device and themedical insurance information associated with the victim code, apreferred medical service provider associated with a provider locationproximal to the device location associated with the second electronicdevice; and (d) transmit the provider location of the preferred medicalservice provider to the second electronic device within the emergencydata associated with the victim code. In some embodiments, the emergencydata request further comprises the device location associated with thesecond electronic device.

In another aspect, disclosed herein is a system for providing emergencyresponse assistance by an emergency management system, the systemcomprising: (a) a network server executed on one or more processors; and(b) an emergency management system (EMS) communicatively coupled to thenetwork server and configured to: (i) generate an victim code fordisplay at a first electronic device; (ii) receive an emergency datarequest comprising the victim code from a second electronic deviceassociated with an emergency service provider (ESP) personnel; (iii)gather emergency data associated with the victim code; (iv) transmit theemergency data associated with the victim code to the second electronicdevice associated with the ESP personnel; and (v) automaticallypopulate, at the second electronic device associated with the ESPpersonnel, one or more fields of an incident report using the emergencydata associated with the victim code. In some embodiments, the incidentreport is an electronic patient care report (ePCR). In some embodiments,the victim code is displayed at the first electronic device when thefirst electronic device enters an emergency mode. In some embodiments,the EMS is further configured to detect an emergency alert generated bythe first electronic device and generating the victim code for displayat the first electronic device in response to detecting the emergencyalert. In some embodiments, the second electronic device associated withthe ESP personnel obtains the victim code by scanning the victim codepresented on a display of the first electronic device. In someembodiments, the victim code is presented on the display of the firstelectronic device in the form of a QR code. In some embodiments, thevictim code is an alphanumeric code. In some embodiments, the EMS isfurther configured to gather the emergency data associated with thevictim code by transmitting a query comprising an identifier associatedwith the first electronic device to a medical information database.

In another aspect, disclosed herein is a system for providing emergencyresponse assistance by an electronic device, the system comprising: (a)a network server executed on one or more processors; (b) an emergencymanagement system (EMS) communicatively coupled to the network server;and (c) an electronic device configured to: (i) generate an emergencyalert comprising a device identifier and a device location associatedwith the electronic device; (ii) transmitting the emergency alert to theEMS; and (iii) receiving information regarding a preferred medicalservice provider from the EMS. In some embodiments, the preferredmedical service provider is associated with a provider location proximalto the device location associated with the electronic device and theinformation regarding the preferred medical service provider comprisesthe provider location. In some embodiments, the electronic device isfurther configured to: (a) receive a victim code from the EMS; and (b)display the victim code on a display of the electronic device.

In another aspect, disclosed herein is an electronic communicationdevice comprising at least one processor, a memory, a display, andnon-transitory computer readable medium including a software programcomprising instructions executable by the at least one processor toperform steps comprising: (a) detect an indication of an emergency basedon user input or sensor readings; (b) generate an emergency alertcomprising a device identifier and a device location associated with theelectronic communication device; (c) send the emergency alert to anemergency management system (EMS); (d) receive a victim code from theEMS or retrieve the victim code from local storage; (e) present thevictim code on the display, wherein the victim code is configured to bescanned by a second electronic device associated with an emergencyservice provider (ESP) personnel. In some embodiments, the victim codeis generated by the EMS. In some embodiments, the victim code is locallystored on the electronic device. In some embodiments, the EMS is furtherconfigured to generate and provide the victim code to the electroniccommunication device in response to receiving the emergency alert. Insome embodiments, the second electronic device associated with the ESPpersonnel obtains the victim code by scanning the victim code presentedon a display of the first electronic device. In some embodiments, thevictim code is presented on the display of the electronic communicationdevice in the form of a QR code. In some embodiments, the electroniccommunication device is configured to present the victim code on thedisplay when entering an emergency mode. In some embodiments, the victimcode is an alphanumeric code. In some embodiments, the victim code is aphone number. In some embodiments, the victim code is a driver's licensenumber. In some embodiments, the electronic communication device is amobile phone and the emergency alert is generated in response to anemergency call made from the mobile phone. In some embodiments, theelectronic communication device is a wearable device and the emergencyalert is generated by the wearable device in response to the wearabledevice autonomously detecting an emergency. In some embodiments, thewearable device autonomously detects the emergency based on one or moresensor readings indicating a physiological or environmental parameter isexceeding a defined threshold. In some embodiments, the providerlocation of the preferred medical service provider is transmitted to thesecond electronic device within an SMS text message.

In another aspect, disclosed herein is an electronic communicationdevice comprising at least one processor, a memory, a display, andnon-transitory computer readable medium including a software programcomprising instructions executable by the at least one processor toperform steps comprising: (a) obtain a victim code from an emergencymanagement system (EMS) or from local storage; (b) present the victimcode on the display, wherein the victim code is configured to be scannedby a second electronic device associated with an emergency serviceprovider (ESP) personnel for use in an emergency data request to obtainemergency data comprising medical insurance information; (c) determine adevice location for the electronic communication device; (d) send thedevice location to an emergency management system; (e) receive aprovider location of a preferred medical service provider from the EMS,wherein the provider location is based on the device location andmedical insurance information associated with the electroniccommunication device. In some embodiments, the provider location ispresented on the display of the electronic communication device. In someembodiments, the provider location is displayed within a graphical map.In some embodiments, the victim code enables the second electronicdevice to populate one or more fields of an incident report using theemergency data associated with the victim code. In some embodiments, theemergency data associated with the victim code comprises an emergencycontact associated with the electronic communication device or anidentifier associated with the electronic communication device. In someembodiments, the emergency data request further comprises the devicelocation associated with the second electronic device.

BRIEF DESCRIPTION OF THE DRAWINGS

The novel features of the invention are set forth with particularity inthe appended claims. A better understanding of the features andadvantages of the present invention will be obtained by reference to thefollowing detailed description that sets forth illustrative embodiments,in which the principles of the invention are utilized, and theaccompanying drawings of which:

FIG. 1A depicts diagrams of (i) an electronic device and (ii) anemergency management system (EMS) in accordance with one embodiment ofthe present disclosure;

FIG. 1B depicts diagrams of (iii) an emergency service provider (ESP)system and (iv) ESP software in accordance with one embodiment of thepresent disclosure;

FIG. 2 depicts a diagram of a clearinghouse for emergency data inaccordance with one embodiment of the present disclosure;

FIG. 3 depicts a diagram of a geofence system applied to a clearinghousefor emergency data in accordance with one embodiment of the presentdisclosure;

FIG. 4 illustrates various embodiments of geofences in accordance withone embodiment of the present disclosure;

FIG. 5 depicts a diagram of a system for providing emergency assistanceby an emergency management system (EMS) in accordance with oneembodiment of the present disclosure;

FIGS. 6A and 6B illustrate various embodiments of a victim code inaccordance with one embodiment of the present disclosure;

FIG. 7 illustrates information regarding preferred medical serviceproviders in accordance with one embodiment of the present disclosure;

FIG. 8 illustrates electronic devices displaying information regardingpreferred medical service providers in accordance with one embodiment ofthe present disclosure;

FIG. 9 illustrates an electronic device displaying information regardingpreferred medical service providers in accordance with one embodiment ofthe present disclosure;

FIGS. 10A and 10B illustrate various embodiments of an electronicpatient care report (ePCR) in accordance with one embodiment of thepresent disclosure; and

FIG. 11 illustrates a graphical user interface of an emergency responseapplication for receiving and displaying emergency data in accordancewith one embodiment of the present disclosure.

DETAILED DESCRIPTION

Disclosed herein are systems, devices, media, and methods for providingenhanced emergency communications. Embodiments of the present disclosuretake advantage of technological advancements that have allowed formobile communication devices to generate accurate locations byincorporating multiple technologies embedded in the devices, such asGPS, Wi-Fi, and Bluetooth to create device-based hybrid locations.Device-based hybrid locations are locations calculated on an electronicor communication device, as opposed to locations calculated using anetwork (e.g., a carrier network). Device-based hybrid locations can begenerated using GPS, network-based technologies, Wi-Fi access points,Bluetooth beacons, barometric pressure sensors, dead reckoning usingaccelerometers and gyrometers, and a variety of crowdsourced andproprietary databases that device operating systems providers arerunning to enhance location technology. These device-based hybridlocations can be quickly generated during emergency calls.

Furthermore, mobile communication devices (e.g., mobile phones,wearables, IoT devices, smart home devices, vehicle computers, etc.) areoften capable of generating or storing additional information that maybe useful in responding to emergency situations, such as health data ormedical histories. For example, during an emergency, a modern mobilecommunication device may have access to an implicated person's bloodtype, preexisting medical conditions, or even the implicated person'scurrent heartrate. In some embodiments, the mobile communication devicehas access to data from sensors (e.g., health or environmental sensors).For example, a video feed of the emergency via a connected surveillancecamera can provide valuable situational awareness regarding theemergency.

In certain embodiments, disclosed herein are devices, systems, andmethods for managing emergency data for emergency response. FIG. 1Adepicts diagrams of (i) an electronic device 110 and (ii) an emergencymanagement system (EMS) 120 in accordance with one embodiment of thepresent invention. In some embodiments, the electronic device 110 is adigital processing device such as a communication device (e.g., mobileor cellular phone, computer, laptop, etc.). In some embodiments, theelectronic device is a wearable device (e.g., a smartwatch). In someembodiments, the electronic device is an Internet of Things (IoT)device, such as a home assistant (e.g., an Amazon Echo) or a connectedsmoke detector (e.g., a Nest Protect smoke and carbon monoxide alarm).In some embodiments, the electronic device is a walkie-talkie or two-wayradio.

In some embodiments, the electronic device 110 includes a display 111, aprocessor 112, a memory 113 (e.g., an EPROM memory, a RAM, or asolid-state memory), a network component 114 (e.g., an antenna andassociated components, Wi-Fi adapters, Bluetooth adapters, etc.), a datastorage 115, a user interface 116, an emergency alert program 117, oneor more location components 118, and one or more sensors 119. In someembodiments, the processor 112 is implemented as one or moremicroprocessors, microcomputers, microcontrollers, digital signalprocessors, central processing units, state machines, logic circuitries,and/or devices that manipulate signals based on operationalinstructions. Among other capabilities, the processor 112 is configuredto fetch and execute computer-readable instructions stored in the memory113.

In some embodiments, the display 111 is part of the user interface 116(e.g., a touchscreen is both a display and a user interface in that itprovides an interface to receive user input or user interactions). Insome embodiments, the user interface 116 includes physical buttons suchas an on/off button or volume buttons. In some embodiments, the display111 and/or the user interface 116 comprises a touchscreen (e.g., acapacitive touchscreen), which is capable of displaying information andreceiving user input. In some embodiments, the communication deviceincludes various accessories that allow for additional functionality. Insome embodiments, these accessories (not shown) include one or more ofthe following: a microphone, a camera, speaker, a fingerprint scanner,health or environmental sensors, a USB or micro-USB port, a headphonejack, a card reader, a SIM card slot, or any combination thereof. Insome embodiments, the one or more sensors include, but are not limitedto: a gyroscope, an accelerometer, a thermometer, a heart rate sensor, abarometer, or a hematology analyzer. In some embodiments, the datastorage 115 includes a location data cache 115A and a user data cache115B. In some embodiments, the location data cache 115A is configured tostore locations generated by the one or more location components 118.

In some embodiments, the emergency alert program 117 is an emergencyresponse application or emergency response mobile application. In someembodiments, the emergency alert program 117 is configured to recorduser data, such as a name, address, or medical data of a user associatedwith the electronic device 110. In some embodiments, the emergency alertprogram 117 is configured to detect when an emergency request isgenerated or sent by the electronic device 110 (e.g., when a user usesthe electronic device 110 to make an emergency call). In someembodiments, in response to detecting an emergency request generated orsent by the electronic device 110, the emergency alert program isconfigured to deliver a notification to the EMS 120. In someembodiments, the notification is an HTTP post containing informationregarding the emergency request. In some embodiments, the notificationincludes a location (e.g., a device-based hybrid location) generated byor for the electronic device 110. In some embodiments, in response todetecting an emergency request generated or sent by the electronicdevice 110, the emergency alert program is configured to deliver userdata to the EMS 120.

In some embodiments, as depicted in FIG. 1A, the emergency managementsystem (EMS) 120 includes an EMS operating system 124, an EMS CPU 126,an EMS memory unit 127, an EMS communication element 128, and one ormore software modules 129. In some embodiments, the EMS CPU 126 isimplemented as one or more microprocessors, microcomputers,microcontrollers, digital signal processors, central processing units,state machines, logic circuitries, and/or devices that manipulatesignals based on operational instructions. Among other capabilities, theEMS CPU 126 is configured to fetch and execute computer-readableinstructions stored in the EMS memory unit 127. The EMS memory unit 127optionally includes any computer-readable medium known in the artincluding, for example, volatile memory, such as static random-accessmemory (SRAM) and dynamic random-access memory (DRAM), and/ornon-volatile memory, such as read-only memory (ROM), erasableprogrammable ROM, flash memories, hard disks, optical disks, andmagnetic tapes. The EMS memory unit 127 optionally includes modules,routines, programs, objects, components, data structures, etc., whichperform particular tasks or implement particular abstract data types.

In some embodiments, the EMS 120 includes one or more EMS databases 122,one or more servers 123, and a clearinghouse 150. In some embodiments,the clearinghouse 150, as described in further detail below, is aninput/output (I/O) interface configured to manage communications anddata transfers to and from the EMS 120 and external systems and devices.In some embodiments, the clearinghouse 150 includes a variety ofsoftware and hardware interfaces, for example, a web interface, agraphical user interface (GUI), and the like. The clearinghouse 150optionally enables the EMS 120 to communicate with other computingdevices, such as web servers and external data servers (not shown). Insome embodiments, the clearinghouse 150 facilitates multiplecommunications within a wide variety of networks and protocol types,including wired networks, for example, LAN, cable, etc., and wirelessnetworks, such as WLAN, cellular, or satellite. In some embodiments, theclearinghouse 150 includes one or more ports for connecting a number ofdevices to one another or to another server. In some embodiments, theclearinghouse 150 includes one or more sub-clearinghouses, such aslocation clearinghouse 150 a and additional data clearinghouse 150 b,configured to manage the transfer of locations and additional data,respectively. In some embodiments, the EMS 120 additionally includes auser information module 161 that receives and stores user information(e.g., personal information, demographic information, medicalinformation, location information, etc.) within the EMS 120. In someembodiments, users can submit user information through a website, webapplication, or mobile application, such as during a registrationprocess for an emergency response application. In some embodiments, whenthe EMS 120 receives emergency data including user information, such asthrough an emergency alert received by the clearinghouse 150 (asdescribed below), the EMS 120 stores the user information in the userinformation module 161. In some embodiments, user information storedwithin the user information module 161 is received by the EMS 120 from athird-party server system, as described below. In some embodiments, userinformation stored within the user information module 161 is associatedwith an identifier of a user or an electronic device associated with auser, such as a phone number or an email address.

In some embodiments, as depicted in FIG. 1B, an ESP is a public safetyanswering point (PSAP) system 130 that includes one or more of a display131, a user interface 136, at least one central processing unit orprocessor 132, a network component 135, an audio system 134 (e.g.,microphone, speaker and/or a call-taking headset), and a computerprogram such as a PSAP Emergency Display Application or Location DisplayProgram 139. In some embodiments, the PSAP application or program 139comprises one or more software modules 140. In some embodiments, thePSAP system 130 comprises a database of emergency responders 137, suchas medical assets, police assets, fire response assets, rescue assets,safety assets, etc.

In some embodiments, as depicted in FIG. 1B, the PSAP application orprogram 139 installed on a PSAP system 130 comprising a software module140 is a call taking module 145, an ESP display module 146, asupplemental or updated information module 147, or a combinationthereof. In some embodiments, the PSAP application 139 displays theinformation on a map (e.g., on the display 131). In some embodiments,location and supplemental information is displayed for emergency serviceproviders (e.g., police, fire, medical, etc.) and/or responders on theirdevices. It is contemplated that responder devices have optionallyinstalled a responder device program (not shown) similar to PSAP displaymodule 146. In some embodiments, the responder device program displaysthe emergency location on a map.

Emergency Clearinghouse

In some embodiments, as described above, the emergency management system(EMS) 120 includes a clearinghouse 150 (also referred to as an“Emergency Clearinghouse” or emergency communication system) for storingand retrieving emergency data. In some embodiments, the clearinghouse150 includes sub-clearinghouses, such as a location clearinghouse 150Aand an additional data clearinghouse 150B. In some embodiments, thelocation clearinghouse 150A includes a location ingestion module and alocation retrieval module, as described below with respect to FIG. 2. Insome embodiments, the additional data clearinghouse 150B includes anadditional data ingestion module and an additional data retrievalmodule, as described below with respect to FIG. 2. In other embodiments,additional data and location data (e.g., emergency data) are stored inone or more databases in a distributed manner. In some embodiments, theemergency data is stored in an external or third-party server that isaccessible to the EMS 120. The clearinghouse 150 optionally functions asan interface that receives and stores emergency data from electronic orcommunication devices that are then retrieved, transmitted, and/ordistributed to recipients (e.g., emergency personnel) before, during, orafter emergencies. As described above, the clearinghouse optionallyreceives emergency data from electronic or communication devices such asmobile phones, wearable devices, laptop or desktop computers, personalassistants, intelligent vehicle systems, home security systems, IoTdevices, camera feeds, and other sources. As described above and below,emergency data optionally consists of locations or additional data suchas medical history, personal information, or contact information. Insome embodiments, during an emergency, an emergency service provider ESP(e.g., a public safety answering point (PSAP)) queries the clearinghouse150 for emergency data pertaining to an emergency. The clearinghouse 150then identifies the emergency and any emergency data pertaining to theemergency stored within the clearinghouse 150 and transmits thepertinent emergency data to the requesting ESP. Accordingly, in someembodiments, the clearinghouse 150 acts as a data pipeline for ESPsotherwise without access to emergency data that is critical to mosteffectively and efficiently responding to an emergency. Accordingly,location data stored within the clearinghouse 150 allows emergencyresponders to arrive at the scene of an emergency faster, and additionaldata stored within the clearinghouse 150 allows emergency responders tobe better prepared for the emergencies they face.

For example, in one embodiment, an emergency alert is triggered by anelectronic device 110 (e.g., by pressing a soft button, a physicalbutton, voice command, or gesture) or autonomously based on sensor data(e.g., smoke alarms). In this example, the user then confirms theemergency and/or provides authorization for sending the emergency alert.Emergency data, such as an enhanced location and additional dataregarding the user (e.g., the user's medical history) is delivered bythe electronic device 110 to the EMS 120 and stored in the clearinghouse150 (e.g., in the location clearinghouse 150A and the additional dataclearinghouse 150B). In some embodiments, the EMS 120 or clearinghouse150 formats the emergency data into a format that is compatible withindustry standards for storing and sharing emergency data. For example,the emergency data is formatted to be compatible with National EmergencyNumber Association (NENA) standards. A requesting party (such as an ESPresponding to the emergency alert) then queries the clearinghouse 150with an emergency data request (such as a HTTP GET request). In someembodiments, the emergency data request is in the form of the LocationInformation Server (LIS) protocol. In response to the emergency datarequest, the EMS 120 or clearinghouse 150 sends an appropriate responseincluding relevant emergency data to the requesting party via anencrypted pathway. In some embodiments, the emergency data request is inthe form of HTTP-Enabled Location Delivery (HELD) and the response fromthe EMS 120 or clearinghouse 150 is in the form of Presence InformationData Format Location Object (PIDF-LO). In some embodiments, theemergency data request includes an authorization code (also referred toas an “authorization token”) in the body, header, or metadata of therequest, and the EMS 120 checks that the authorization code is activebefore providing a response to the requesting party. In someembodiments, authorization is provided in the “Authorization” header ofthe emergency data request using HTTP Basic Authentication. For example,in some embodiments, authorization is base64-encoded user name andpassword for an account associated with the requesting party.

In some embodiments, the emergency data request includes credentials oran access key associated with the requesting party, and consults themanagement portal to determine an appropriate response (e.g., whichcategories of emergency data should be sent) based on the credentials oraccess key associated with the requesting party. In some embodiments,emergency data requests are sent over public networks using API accesskeys or credentials. In some embodiments, Transport Layer Security (TLS)is used in the requests and responses from the EMS 120 for encryptionsecurity. In some embodiments, the call taking module 145 includes acall-handling application, which is provided by a third-party vendor. Insome embodiments, the call taking module 145 or callhandling-application is an emergency response application. In someembodiments, an ESP personnel interacts with the call-handlingapplication to send an emergency data request to the EMS 120. In someembodiments, the response from the EMS 120 is displayed at the ESPdisplay 131.

In some embodiments, an emergency alert or the electronic device 110from which the emergency alert was generated is associated with a phonenumber. An example of a request from a requesting party for a locationof an electronic device 110 associated with the phone number“+1-555-555-5555” is shown below. Although not shown, credentials or anaccess key associated with the requesting party are optionally providedin the header of the request (which is optionally encrypted forsecurity).

<?xml version=″1.0″?> <locationRequestxmlns=″urn:ietf:params:xml:ns:geopriv:held″> <locationraTypeexact=″false″>  any </locationType> <devicexmlns=″urn:ietf:params:xml:ns:geopriv:held:id″> <uri>tel:+15555555555</uri> </device> </locationRequest>

An example of a LIS response from the EMS 120 in a standard formatcompatible with industry standards, PIDF-LO, is shown below. If therequest includes an inactive or expired credential or access key, anerror response will be generated.

<?xml version=″1.0″ encoding=″utf-8″?> <held:locationResponsexmlns:gbp=″urn:ietf:params:xml:ns:pidf:geopriv10:basicPolicy″xmlns:gp=″urn:ietf:params:xml:ns:pidf:geopriv10″xmlns:gs=″http://www.opengis.net/pidflo/1.0″xmlns:pidf=″urn:ietf:params:xml:ns:pidf″xmlns:gml=″http://www.opengis.net/gml″xmlns:held=″urn:ietf:params:xml:ns:geopriv:held″>  <held:locationUriSetexpires=″2016-11-10 01:31:21.123713″>   <held:locationURI>  https://api-sandbox.rapidsos.com/v1/location/lbyr/?ref=c786f6b9-5e06-4611-a1c9-fbf9333e5652  </held:locationURI>  </held:locationUriSet>  <pidf:presenceentity=″tel:+15555555555″>   <pidf:tupleid=″vcefda6f4-ec1c-4721-9f41-225d5ff38c09″>    <pidf:status>    <gp:geopriv>      <gp:location-info>       <gs:Circle>       <gml:pos>37.4219983 -122.084</gml:pos>        <gs:radiusuom=″urn:ogc:def:uom:EPSG::9001″>        20.0</gs:radius>      </gs:Circle>       <ca:civicAddress xml:lang=″en″>       <ca:A1>CA</ca:A1>        <ca:A3>Mountain View</ca:A3>       <ca:RD>Amphitheatre</ca:RD>        <ca:STS>Pkwy</ca:STS>       <ca:HNO>1600</ca:HNO>        <ca:PC>94043</ca:PC>       <ca:BLD>Google Bldg 40</ca:BLD>       </ca:civicAddress>     </gp:location-info>      <gp:usage-rules>      <gbp:retransmission-allowed>      false</gbp:retransmission-allowed>      </gp:usage-rules>    </gp:geopriv>    </pidf:status>    <pidf:timestamp>   2016-09-15T23:59:46.778000+00:00    </pidf:timestamp>   </pidf:tuple> </pidf:presence> </held:locationResponse>

In some embodiments, as described above, emergency data includeslocations and additional data. In some embodiments, emergency dataincludes one or more emergency data fields (also referred to as “datafields”). In some embodiments, the emergency data fields include:service data reference, full name, email, emergency contacts, addresses,language, occupation, phone numbers, websites, gender, height, weight,ethnicity, profile picture, allergies, medical conditions, medications,disabilities, blood type, medical notes, birthday, and additionalcomments. In some embodiments, emergency data fields are tagged withtags for specific types of data such as “demographics” or “medicaldata.” For example, in some embodiments, gender, height, weight,ethnicity, profile picture (image-url) are tagged as demographic data.In some embodiments, medical data protected under HIPAA and other lawsare tagged as “HIPAA” or “private.” In some embodiments, medical dataincludes information on one or more of allergies, medical condition(s)or illness(es), medication(s), disabilities, blood type, medicalnote(s), and other medical information. In some embodiments, medicalinformation protected under HIPAA are encrypted and/or anonymized. Insome embodiments, some data are tagged as “general” or another similartag, wherein access is not specifically restricted. In some embodiments,as described below, emergency data fields with common tags are groupedinto emergency data categories. For example, in some embodiments, allemergency data fields tagged as demographic data (e.g., gender, height,weight, ethnicity, etc.) are grouped into a “demographics” emergencydata category. In some embodiments, an emergency data category includesa plurality of emergency data fields. In some embodiments, an emergencydata category includes only a single emergency data field.

An example of an emergency data request for additional data from arequesting party for an electronic device 110 associated with the phonenumber “+1-777-999-7777” is shown below. Although not shown, credentialsor an access key associated with the requesting party are optionallyprovided in the header of the request.

http://api-demo.rapidsos.com/v1/adr/?caller_id=17779997777&section=device_info

An example of an additional data response from the EMS 120 in a standardformat compatible with industry standards, PIDF-LO, is shown below. Insome embodiments, if the request includes an inactive or expired accesskey or set of credentials, an error response will be generated.

HTTP/1.1 200 OK

Date: Tue, 1 Dec. 2016 23:27:30 GMT

Content-Length: 489

Content-Type: application/EmergencyCallData.DeviceInfo+xml

<dev:EmergencyCallData.DeviceInfo

xmlns:dev=“urn:ietfparams:xml:ns:EmergencyCallData:DeviceInfo”>

<dev:DataProviderReference>d4b3072df.201409182208075@example.org

In some embodiments, when the emergency data is stored at a third-partyserver and receives a request for emergency data from the EMS 120, as adatabase query, the third-party server formats the requested emergencydata and stores this information in an alternate database, and forwardseither a response or a reference to the alternate database for accessingthe emergency data requested by the EMS 120, which is provided to thePSAP 130 over a hybrid analog and/or a data communication channel,depending on the capabilities of PSAP 130. In some embodiments, thethird-party server stores the emergency data, requested by the EMS 120or directly by the PSAP 130, in the alternate database for a certainperiod of time after receiving the request for the emergency dataregarding a user and any electronic devices 110. In some embodiments,this period of time is a timer value (e.g., a timer countdown or a settime point) defined by the EMS 120 and the third-party server inconjunction with each other prior to the addition of the requestedemergency data to the alternate database at the third-party server. Insome embodiments, once the timer value has passed and no new requestsfor the emergency data pertaining to the particular user and theelectronic device 110, or other devices associated with the user, arereceived by the third-party server, then the third-party server marksthe particular alternate database entries to be deleted and waits foranother, different, time-out interval. In some embodiments, once thisparticular second time-out interval has also been completed and no newrequests for location data for the particular user or associatedelectronic devices 110 are received by the third-party server, thethird-party server removes the specific marked entries from thealternate database in the next cycle of updates for the alternatedatabase. In some embodiments, after adding the emergency data in thealternate database by the third-party server, the third-party serverkeeps updating the emergency data in the alternate database on aperiodic, or as-needed basis, for the purpose of keeping the emergencydata about the user or electronic device 110 current for providing themost recent and accurate emergency data to the EMS 120 and the PSAP 130for the purposes of responding to a request for emergency assistance. Insome embodiments, the third-party server is updated by the EMS 120 forall the emergency data pertaining to all users and their associatedelectronic devices 110 that are served by the EMS 120 at any currenttime.

In some non-emergency situations, there is a need to access locationdata, user data, emergency data or sensor data. For example, in someembodiments, a user of an electronic device 110 grants authorization tofamily members to access location data for the user. Accordingly, when afamily member requests location data for a user, access is granted ifthere is proper authorization. As another example, in some embodiments,a taxi operations company requests and obtains location data of one ormore fleet members to keep track of its vehicles (e.g., via onboardvehicle console or terminal).

Various embodiments and applications of the clearinghouse 150 aredescribed in detail herein. However, the embodiments and applicationsdescribed herein should not be considered exhaustive or limiting in anyway.

FIG. 2 depicts an embodiment of an Emergency Clearinghouse 250 forstoring and retrieving emergency data. In some embodiments, theclearinghouse 250 includes a set of ingestion modules 258 (also referredto as “ingestion modules”) and a set of retrieval modules 259 (alsoreferred to as “retrieval modules”). The set of ingestion modules 258 isconfigured to receive various forms of emergency data from variousemergency data sources 262, such as an electronic device 210A or athird-party server system 260 (hereinafter, “third-party server”). Insome embodiments, an electronic device 210A is a communication device(e.g., a mobile phone), a wearable device (e.g., a smartwatch), or aninternet of things (IoT) device (e.g., a smart speaker) that cancommunicate with one or more of the ingestion modules within the set ofingestion modules 258. In some embodiments, a third-party server 260stores data that is not generated by or stored within an electronicdevice. For example, in some embodiments, a third-party server includesa database of static medical information that can be sent to theclearinghouse during an emergency. In some embodiments, when theemergency management system 120 detects an emergency (e.g., when aperson calls 9-1-1), the clearinghouse can query an emergency datasource 262 for emergency data regarding the emergency. For example, insome embodiments, in response to detecting a 9-1-1 call made from amobile phone, the additional data ingestion module 252 (as describedbelow) sends a query including the phone number of the mobile phone to athird-party server 260 that stores static medical information. Thethird-party server 260 can then return any available medical informationassociated with the phone number of the mobile phone to the additionaldata ingestion module. In some embodiments, multiple ingestion moduleswithin the set of ingestion modules can receive emergency data for asingle emergency. For example, in some embodiments, when a person calls9-1-1 from a mobile phone, the mobile phone can send a device-basedhybrid location to the location ingestion module 251 (as describedbelow) and demographic data (as described above) to the additional dataingestion module 252. In some embodiments, the clearinghouse can receiveemergency data from multiple emergency data sources 262 for a singleemergency. For example, in some embodiments, when a person calls 9-1-1from a mobile phone, the clearinghouse can receive a location from themobile phone (such as through the location ingestion module 251) and aheartrate from a smartwatch that the person is wearing (such as throughadditional data ingestion module 252). Or for example, in someembodiments, when a person calls 9-1-1 from a mobile phone, theclearinghouse can receive a location from the mobile phone and medicalinformation associated with the person from a third-party server 260.

The set of ingestion modules 258 optionally includes a locationingestion module 251, an additional data ingestion module 252, and oneor more other data ingestion modules 253. In some embodiments, any ofthe location ingestion module 251, additional data ingestion module 252,or other data ingestion modules 253 may be included in one singlemodule. In some embodiments, the location ingestion module 251 is anemergency location service ingestion interface for posting or receivingemergency locations. In some embodiments, the location ingestion module251 is a REST API that receives an HTTP POST including location datawhen an emergency alert is generated (e.g., when an emergency call ismade from a cell phone). The location data includes a location generatedconcurrently or in response to the generation of the emergency alert. Insome embodiments, the location data includes a location generated beforethe emergency alert. For example, when an emergency call is made from acell phone, thereby generating an emergency alert, the locationingestion module 251 receives a location recently generated by the phonebut before the emergency alert was generated, ensuring that a locationfor the emergency is available as quickly as possible. In someembodiments, the location data includes a device-based hybrid locationgenerated by an electronic device 210A that generated the emergencyalert. In some embodiments, the location data includes a locationgenerated by a second electronic device communicatively coupled to theelectronic device that generated the emergency alert. In someembodiments, the location ingestion module 251 is integrated into anelectronic device 210A through a mobile application installed on thedevice 210A or integrated into the firmware or operating system of theelectronic device 210A. In some embodiments, location data istransmitted from an electronic device 210A to a third-party server 260before it is subsequently sent from the third-party server 260 to thelocation ingestion module 251. In some embodiments, location data istransmitted from a third-party server 260 to an electronic device 210Abefore it is subsequently sent from the electronic device 210A to thelocation ingestion module 251.

In some embodiments, the location data is generated by the electronicdevice 210A before the emergency and is accessible to an ESP during anemergency. For example, a taxi company may have software that transmitsthe location of its cars or assets to the emergency clearinghouse 250preemptively. Thus, when an emergency arises, the location of theaffected taxi can be made accessible quicker to send help. In someembodiments, the location data is generated by the electronic device210A after the emergency has commenced and is made accessible to an ESPduring the on-going emergency. For example, updated location data of ahijacked taxi is also be periodically transmitted to the emergencyclearinghouse 250 and made accessible to an ESP.

In some embodiments, the additional data ingestion module 252 is aninterface for posting or receiving static or dynamic emergency profiledata (hereinafter, “additional data”). Additional data may includemedical data, personal data, demographic data, and health data. Forexample, medical data may include information relating to a person'smedical history, such as past surgeries or preexisting conditions.Personal data may include a person's name, date of birth, height,weight, occupation, address(es) (e.g., home address, work address,etc.), spoken languages, etc. Demographic data may include a person'sgender, ethnicity, age, etc. Health data may include information such asa person's blood type or heartrate. Additional data may further includedata received from connected devices such as vehicles, IoT devices, andwearable devices. For example, intelligent vehicle systems may generateand send data regarding a crash, such as the speed at which the vehiclewas moving just before the collision, where the vehicle was struck, thenumber of occupants, etc. In some embodiments, the additional dataingestion module 252 is a REST API (e.g., a JSON (JavaScript ObjectNotation) REST API). For example, in some embodiments, when an emergencycall is made from a cell phone, thereby generating an emergency alert,the cell phone receives a heartrate of the person who made the emergencycall from a smartwatch worn by the person and communicatively coupled tothe cell phone (e.g., Wi-Fi or Bluetooth connectivity). The cell phonesends the heartrate to the additional data ingestion module 252, alongwith any other additional data, in an HTTP POST.

In some embodiments, the additional data ingestion module 252 isintegrated into an electronic device 210A through a mobile applicationinstalled on the device 210A or integrated into the firmware oroperating system of the electronic device 210A. In some embodiments,additional data is sent to the additional data ingestion module 252 froma network server (e.g., third-party server 260). The additional dataingestion module 252 is accessed by any connected platform that receivesdata that might be relevant in an emergency. Connected platformsoptionally send additional data to the additional data ingestion module252 at any time. For example, in some embodiments, a website, webapplication, or mobile application integrated with the additional dataingestion module 252 that allows users to create profiles sendsadditional data included in the profiles to the additional dataingestion module 252 every time a profile is created or updated. In someembodiments, additional data is transmitted from an electronic device210A to a third-party server 260 before it is subsequently sent from thethird-party server 260 to the additional data ingestion module 252. Insome embodiments, additional data is transmitted from a third-partyserver 260 to an electronic device 210A before it is subsequently sentfrom the electronic device 210A to the additional data ingestion module252.

In some embodiments, the set of ingestion modules 258 includes one ormore other data ingestion modules 253. Another data ingestion module 253is optionally an interface for posting or receiving data relevant toemergencies that is not received by the location ingestion module 251 orthe additional data ingestion module 252. In some embodiments, the otherdata ingestion module 253 receives audio or video streams during anemergency from electronic or communication devices associated with theemergency or proximal to the emergency. For example, an emergency alertis generated by an intelligent vehicle system installed in a vehicle inresponse to the vehicle experiencing a collision. In this example, theemergency alert is sent to the EMS 120 by the intelligent vehicle systemor by an electronic device communicatively coupled to the intelligentvehicle system, such as a cell phone coupled to the intelligent vehiclesystem via Bluetooth. In response to generating the emergency alert, theintelligent vehicle system additionally begins streaming audio and videofrom microphones and cameras installed inside or outside of the vehicleto the clearinghouse 250 through the other data ingestion module 253. Acell phone communicatively coupled to the intelligent vehicle systemadditionally or alternatively streams audio or video from microphonesand cameras integrated into the cell phone to the clearinghouse 250through the other data ingestion module 253. In some embodiments, theone or more other data ingestion modules 253 are REST APIs that areaccessed with an HTTP POST.

After receiving any relevant data (e.g., ingestion data), the set ofingestion modules 258 can store the data in one or more clearinghousedatabases 257. For example, in some embodiments, the clearinghousedatabases 257 include a location database and an additional datadatabase. In some embodiments, as described above, the one or moreclearinghouse databases 257 are stored on a third-party servercommunicatively coupled to or otherwise accessible by the EMS 120. Insome embodiments, the ingestion data enters the clearinghouse 250comprises various data fields and data entries for those data fields. Insome embodiments, the clearinghouse 250 maintains a list of expecteddata fields so that the data entries can be placed under a specific datafield. In some embodiments, the set of ingestion modules 258 tags orotherwise associates the data received by the modules with an identifierof a user or device associated with the data. For example, the set ofingestions modules 258 tag the data the received by the modules with auser ID number, an email address, or a phone number (e.g., caller ID).In some embodiments, the ingestion modules 258 tag the data received bythe clearinghouse 250 based on the data source (e.g., device name ortype, application name, user name, phone number, corporate account,third-party server identifier, etc.).

In some embodiments, an individual or group of individuals areassociated with multiple identifiers. For example, the locationingestion module 251 receives a location generated by a phone associatedwith the phone number +1-555-555-5555, associated with John Doe. Theadditional data ingestion module 252 also receives a heartrate from asmartwatch associated with the email address johndoe@email.com, alsoassociated with John Doe. In this example, the set of ingestion modules258 tag the location with the phone number “+1-555-555-5555,” tag theheartrate with the email address “johndoe@email.com,” and associate boththe location and the heartrate with John Doe in the clearinghousedatabases 257.

In some embodiments, as depicted in FIG. 2, the clearinghouse 250includes a set of retrieval modules 259. The set of retrieval modules259 optionally include a location retrieval module 254, an additionaldata retrieval module 255, and one or more other data retrieval modules256. In some embodiments, any of the location retrieval module 254,additional data retrieval module 255, or other data retrieval modules256 may be included in one single module. In some embodiments, thelocation retrieval module 254 is an interface for retrieving locationdata from the clearinghouse databases 257. In some embodiments, thelocation retrieval module 254 is a JSON REST API that receives a queryor request (e.g., in the form of an HTTP GET request) from a requestingparty (e.g., an emergency data recipient 263, such as an ESP 230 or ESPdevice 210B). In some embodiments, an emergency data recipient 263 is anESP device 210B, such as a first responder's mobile phone or tabletdevice or an ESP console (e.g., a computer) at an ESP 230, as describedabove. In some embodiments, the request is sent from a call-takingapplication (e.g., call taking module 145) integrated into the ESPsystem 130. In some embodiments, the location retrieval module 254provides a single GET endpoint for retrieving either the latest orpaginated list of locations for a specific caller ID (e.g., anidentifier of a user or an electronic device associated with a user,such as a phone number). For example, as described above, a phone numberassociated with a device 210A from which a location was received isincluded in the header, body, or metadata of the request sent to thelocation retrieval module 254. The clearinghouse 250 then retrieves alocation or set of locations from the clearinghouse databases 257 anddelivers the location or set of locations to the requesting party (e.g.,an emergency data recipient 263). In some embodiments, the locationretrieval module 254 is a location information server (LIS). In someembodiments, the LIS is a NG911 standards-based XML API for theretrieval of location data from the clearinghouse databases 257. In someembodiments, as described above, the location retrieval module 254accepts HELD requests from requesting parties and returns location datafor a specific caller ID or anonymous reference. In some embodiments, alocation or set of locations retrieved from the clearinghouse can betransmitted to an ESP 230 before it is subsequently sent from the ESP230 to an ESP device 210B.

As depicted in FIG. 2, the set of retrieval modules 259 optionallyinclude an additional data retrieval module 255. In some embodiments,the additional data retrieval module 255 is a JSON REST API for theretrieval of emergency or additional data. As described above,additional data optionally includes medical data, personal data,demographic data, and health data. Additional data also optionallyincludes data received from connected devices such as vehicles, IoTdevices, and wearable devices. In some embodiments, the additional dataretrieval module 255 receives a query or request (e.g., in the form ofan HTTP GET request) from a requesting party (e.g., an emergency datarecipient 263, such as an ESP 230 or ESP device 210B). The additionaldata then retrieves additional data associated with a specific orparticular identifier of a user or an electronic device associated withthe user, such as a phone number, and returns the data to the requestingparty (e.g., an emergency data recipient 263). In some embodiments, theset of retrieval modules 259 further includes one or more other dataretrieval modules 256, which function similarly to the locationretrieval module 254 and additional data retrieval module 255, for theretrieval of data stored in the clearinghouse databases 257 notretrieved by the location retrieval module 254 or additional dataretrieval module 255. In some embodiments, additional data retrievedfrom the clearinghouse can be transmitted to an ESP 230 before it issubsequently sent from the ESP 230 to an ESP device 210B.

In some embodiments, a retrieval module within the set of retrievalmodules 259 and a corresponding ingestion module within the set ofingestion modules 258 form a sub-clearinghouse. For example, in someembodiments, location ingestion module 251 and location retrieval module254 combine to form location clearinghouse 150A (as shown in FIG. 1B).Likewise, in some embodiments, additional data ingestion module 252 andadditional data retrieval module 255 combine to form additional dataclearinghouse 150B. In some embodiments, a requesting party is onlygiven access to a particular sub-clearinghouse. For example, a policeofficer is only given access to the location clearinghouse 150A, whilean EMT (emergency medical technician) is only given access to theadditional data clearinghouse 150B. However, a requesting party can begiven differential access to the clearinghouse 250, sub-clearinghouses,particular emergency data fields, or particular emergency datacategories within the clearinghouse 250 based on any factor or set offactors.

Emergency Data Subscription

As described above, in some embodiments, an emergency management system(EMS) maintains a clearinghouse 250 that obtains and shares emergencydata to aid emergency service providers (ESPs) in responding toemergencies. During an emergency, in some embodiments, an emergency datarecipient 263 (e.g., an ESP 230 or ESP device 210B) can send anemergency data request to the EMS, and, in response, the EMS can sendany available emergency data associated with the emergency to theemergency data recipient 263. In some embodiments, as described above,the emergency data recipient 263 includes an identifier associated withan emergency alert in the emergency data request. The EMS can then usethe identifier associated with the emergency alert to retrieve emergencydata associated with the emergency alert from the clearinghouse. Forexample, as described above, an ESP 230 (e.g., a public safety answeringpoint (PSAP)) can receive an emergency alert in the form of a 9-1-1phone call (representative of an emergency or potential emergency) froma mobile phone associated with a phone number (e.g., (555) 555-5555).The ESP 230 can then send an emergency data request including the phonenumber (e.g., the identifier of the emergency alert) to the EMS, whichcan then retrieve any emergency data within the clearinghouse associatedwith the phone number and return the available emergency data to therequesting ESP 230. This process of returning emergency data to anemergency data recipient 263 in response to an emergency data request isreferred to as “pulling” emergency data from the clearinghouse.

However, in some embodiments, the EMS can “push” emergency data from theclearinghouse 250 to an emergency data recipient 263 (e.g., the EMS cansend emergency data to an emergency data recipient 263 without receivingan emergency data request). In some embodiments, the EMS pushesemergency data to emergency data recipients 263 using an emergency datasubscription system. Using the emergency data subscription, a recipient(or potential recipient) of emergency data from the clearinghouse 250can subscribe to the clearinghouse 250 for a particular deviceidentifier, user identifier, or ESP account (hereinafter,“subscription”). After subscribing to a subscription, the recipient(e.g., an ESP 230 or an ESP device 210B) may automatically receiveupdates regarding the subscription without first sending an emergencydata request. For example, in some embodiments, if an ESP 230 subscribesto a phone number, whenever the clearinghouse 250 receives updatedemergency data associated with the phone number, the clearinghouse 250can automatically send the updated emergency data associated with thephone number to the ESP 230, without first receiving an emergency datarequest including the phone number. For example, in some embodiments, ifa recipient is subscribed to a particular phone number, and theclearinghouse 250 receives a new or updated location associated with theparticular phone number, the clearinghouse 250 will instantly andautomatically push the new or updated location associated with theparticular phone number to the recipient the moment that the new orupdated location is received by the clearinghouse 250, without therecipient having to send an emergency data request. In some embodiments,the EMS establishes a websocket connection with an emergency datarecipient 263 in order to push emergency data regarding a subscriptionto which the emergency data recipient 263 is subscribed. WebSocket is atype of computer communications protocol. A websocket connection is alongstanding internet connection between a client and a server thatallows for bidirectional communication between the client and serverwithout the client needing to send data requests to the server, whichdifferentiates the WebSocket computer communications protocol from othertypes of computer communications protocols such as the HyperTextualTransfer Protocol (HTTP). The WebSocket protocol is often used by chatclients to facilitate user to user webchats. In some embodiments, theEMS establishes a websocket connection with an emergency data recipient263 (e.g., an ESP 230) in response to receiving an emergency datarequest. In some embodiments, the EMS establishes a websocket connectionwith an ESP 230 when an ESP personnel logs into an ESP console. In someembodiments, the EMS establishes a websocket connection with anemergency data recipient 263 when an ESP personnel logs into anemergency response application at an ESP device 210B. In someembodiments a websocket connection established between the EMS and anemergency data recipient 263 is maintained by the EMS for the durationof the ESP personnel's log-in session.

In some embodiments, the EMS automatically subscribes a recipient to asubscription (e.g., a particular device identifier or user identifier)in response to receiving an emergency data request including thesubscription or an identifier of the subscription. For example, in someembodiments, when an ESP personnel sends an emergency data requestincluding a phone number to the EMS through their ESP console, the EMSsubscribes the ESP personnel to the phone number and establishes awebsocket connection with the ESP console. Then, whenever theclearinghouse 250 receives updated emergency data associated with thephone number, the EMS can automatically push the updated emergency dataassociated with the phone number to the ESP console. For example, an ESPpersonnel logs into an emergency response application in communicationwith the EMS on the ESP personnel's ESP console. Subsequently, the ESPpersonnel receives a 9-1-1 call from a mobile phone and then generatesand sends an emergency data request including the phone number of themobile phone to the EMS through the emergency response application. TheEMS then uses the phone number of the mobile phone to retrieve the mostrecent location associated with the mobile phone received by theclearinghouse and returns the most recent location associated with themobile phone to the ESP personnel through the emergency responseapplication. The EMS simultaneously subscribes the ESP personnel to thephone number of the mobile phone and establishes a websocket connectionbetween the EMS and the ESP console and automatically pushes any updatedemergency data (e.g., locations) associated with the phone numberreceived by the clearinghouse to the emergency response application assoon as the updated emergency data associated with the phone number isreceived by the clearinghouse 250.

In some embodiments, an ESP is associated with a unique ESP account IDthat an ESP 230, ESP personnel, or ESP device 210B can subscribe to. TheEMS can then establish a websocket connection with an emergency datarecipient 263 subscribed to the unique ESP account ID and push emergencydata associated with the unique ESP account ID to the emergency datarecipient 263 whenever new or updated emergency data associated with theunique ESP account ID is received by the clearinghouse 250. For example,in some embodiments, when the clearinghouse 250 receives a locationassociated with an emergency alert (e.g., when a person calls 9-1-1 froma mobile phone and the mobile phone responsively sends a currentlocation of the mobile phone to the clearinghouse 250), the EMSretrieves one or more geofences (as described below) associated witheach ESP registered with the EMS and determines which (if any) of thegeofences that the location associated with the emergency alert fallswithin. The EMS then tags the location associated with the emergencyalert with the unique ESP account IDs associated with each of the ESPsassociated with geofences that the location associated with theemergency alert falls within. For example, if four ESPs are registeredwith the EMS—ESP A, ESP B, ESP C, and ESP D—and the clearinghouse 250receives a location associated with an emergency that falls within theone or more of the geofences associated with ESP A and ESP D, the EMScan tag the location associated with the emergency alert with the uniqueESP account ID associated with ESP A and the unique ESP account IDassociated with ESP D. The EMS can then push the location associatedwith the emergency alert to any ESPs or ESP personnel with anestablished websocket connection with the EMS and currently subscribedto either the unique ESP account ID for ESP A or the unique ESP accountID for ESP D. In some embodiments, when an ESP personnel logs into theemergency response application or their ESP console, a communication issent to the EMS that includes one or more unique ESP account IDs thatthe ESP personnel or their respective ESP is currently subscribed to.

Emergency Data Geofencing

FIG. 3 depicts a diagram of a geofence applied to a clearinghouse foremergency data in accordance with one embodiment of the presentinvention. In some embodiments, an administrator of an ESP is requiredto submit a geospatial representation (e.g., a geofence) of a regionthat the ESP serves before the ESP or a device associated with the ESPcan receive data from the clearinghouse. In some embodiments, a geofencemodule 370 is applied to the clearinghouse 350 to protect potentiallysensitive emergency data using geospatial analysis. In some embodiments,as described above with respect to FIG. 2, the clearinghouse 350includes a set of ingestion modules 358 and a set of retrieval modules359. The set of ingestion modules can receive emergency data, or otherinformation that can be useful in responding to an emergency, from avariety of sources. For example, in some embodiments, a smartphone sendsemergency data to the clearinghouse 350 in the form of an HTTP POST APIcall in response to a user of the smartphone initiating a 911 emergencycall. As depicted in FIG. 3, in some embodiments, when emergency data(e.g., an emergency location or additional emergency data) is sent froman emergency data source 362 to the clearinghouse 350, the emergencydata is first processed by a geofence module 370 before being receivedby the set of ingestion modules 358 within the clearinghouse 350.Similarly, in some embodiments, when an emergency data request is sentfrom an emergency data recipient 363, the emergency data request isprocessed by the geofence module 370 before being received by the set ofretrieval modules 359 for display on at a computing device of therequesting party.

In some embodiments, as mentioned above, a geofence module 370 isapplied to the clearinghouse 350 to protect potentially sensitiveemergency data using geofences. Generally, a geofence is a virtualperimeter for a real-world geographic area. A geofence can bedynamically generated—as in a radius around a point location—or ageofence can be a predefined set of boundaries (such as school zones orneighborhood boundaries). The use of a geofence is called geofencing,and one example of usage involves a location-aware device of alocation-based service (LBS) user entering or exiting a geofence. Entryor exit from a geofence could trigger an alert to the device's user aswell as messaging to the geofence operator. The geofence information,which could contain the location of the device, could be sent to amobile telephone or an email account.

For emergency response, an emergency service provider (public or privateentities) may be given jurisdictional authority to a certaingeographical region or jurisdiction (also referred to as “authoritativeregions”). In the context of emergency services, one or more geofencesmay correspond to the authoritative region of an ESP. In many cases, theESP is a public entity such as a public safety answering point (PSAP) ora public safety service (PSS; e.g., a police department, a firedepartment, a federal disaster management agency, national highwaypolice, etc.), which have jurisdiction over a designated area(sometimes, overlapping areas). Geofences are used to define thejurisdictional authority by various methods and in various GeographicInformation System (GIS) formats. In some embodiments, geofences onlyrepresent authoritative regions if the geofence has been assigned orverified by a local, state, or federal government. In some embodiments,geofences represent assigned jurisdictions that are not necessarilyauthoritative regions. For example, in some embodiments, a geofence isunilaterally created by its associated ESP without verification orassignment by a local, state, or federal government.

Geofences can be defined in various ways. For example, in someembodiments, a geofence comprises one or more of the following: a countyboundary, a state boundary, a collection of postal/zip codes, acollection of cell sectors, simple shapes, complex polygons, or othershapes or areas. In some embodiments, geofences comprise approximationswhere the “approximated” geofence encloses an approximation of theauthoritative region.

Updates to geofences may be required over time because the authoritativeregions may change over time. Geofences may change over time (e.g., anew sub-division has cropped up) and require updates. In someembodiments, the systems and methods described herein allow geofences tobe updated (e.g., a PSAP administrator can upload updated geofence GISshapefiles).

For maintaining the privacy, security and integrity of the data,geofencing may be applied to emergency data. For example, applyinggeofence filters to the emergency data allows additional avenues formonitoring, both visibility and control, over the clearinghouse todetect anomalies/spikes and reduce the risk of security breaches.

In some embodiments, the emergency data is obtained from an emergencydata source 362 (such as an electronic device or third-party server, asdescribed above). On the retrieval side, in some embodiments, anemergency data recipient 363 accesses the clearinghouse 350 by sendingan emergency data request to the clearinghouse 350, as described above.An ingestion geofence 374 (also referred to as “upstream filtering”) isapplied to restrict sending of data from emergency data sources 362 tothe clearinghouse 350 from geographical areas that are not covered bythe “combined authoritative jurisdiction” (e.g., covered one or moreprovisioned geofences in the geofence database (not shown)). In someembodiments, the ingestion geofence (also referred to as an “ingressfilter”) is applied to the ingestion module 358 to protect againstaccidental breaches of privacy. In some embodiments, the ingestionmodule 358 of the clearinghouse 350 drops location payloads that do fallwithin the geographical region covered by the “combined authoritativeregion.”

In some embodiments, the clearinghouse 350 comprises one or moredatabases 357 (e.g., a database storing emergency data). For example, insome embodiments, the retrieval module 359 obtains emergency data from aclearinghouse database 357 to send to an emergency data recipient 363(e.g., an ESP) in response to an emergency data request, as describedabove. In some embodiments, the retrieval geofence 372 (also referred toas an “egress filter”) is applied at the retrieval module 359 of theclearinghouse 350. Applying geofencing to retrieved emergency data willprotect against abuse and limit the scope of security breaches in caseswhere credentials have been compromised. In some embodiments, one ormore geofences are associated with one or more credentials associatedwith an ESP agency or organization. In some embodiments, the credentialsassociated with an ESP agency or organization confers authorization toaccess data such as emergency data from the clearinghouse. In someembodiments, specific authorization to access data is grantedindividually to members of a PSAP through tokens derived from thecredentials for that PSAP.

In some embodiments, when the retrieval module 359 checks thecoordinates of current location data (within retrieved emergency data)associated with a device identifier with the geofence(s) associated withthe credentials in an emergency data request. If the current location iswithin the geofence region (enclosed by the geofence(s)), the currentlocation is returned to the ESP and displayed within the ESP console. Ifnot, the module 359 will return a “not found” message (as opposed to theretrieved location is outside the geofence) to protect privacy.

In some embodiments, geofences can be used for reporting results forinternal metrics and monitoring the system. For example, the number ofemergency data requests, locations provided, “no location found” etc.,can be obtained for a geofence(s) associated with a PSAP. Using singleor combined geofences, the emergency data can be obtained oncounty-wide, city-wide, postal code, course grid (rectangle overlay),state-wide, or country-wide basis. In some embodiments, ingress andegress counters (e.g., percent of emergency sessions where the locationdata was received, but not queried) and other similar metrics can becalculated and analyzed to identify problems and spikes. In someembodiments, different geofences are used for retrieval and forreporting.

In some embodiments, a buffer (e.g., +10 km) is added to the geofence(s)so that results within the buffer zone are also returned. In many cases,PSAPs have discretion and incentive to respond to emergencies that arebeyond their authoritative jurisdiction. As an example, a geofence thatis a circular area with a radius of 10 km would have an area of 100 π or˜314 km2, whereas the same area with a 10 km buffer around itscircumference would have yield a combined radius of 20 km and a combinedarea of 400 π or ˜1256 km2. In some embodiments, the buffer is from 0.5km to 5 km, from 0.5 km to 10 km, from 0.5 km to 15 km, from 0.5 km to20 km, from 0.5 km to 25 km, or from 0.5 km to 30 km. In someembodiments, the buffer is from 1 km to 5 km, from 1 km to 10 km, from 1km to 15 km, from 1 km to 20 km, or from 1 km to 30 km. In someembodiments, the buffer is at least 0.1 km, at least 0.2 km, at least0.3 km, at least 0.4 km, at least 0.5 km, at least 0.6 km, at least 0.7km, at least 0.8 km, at least 0.9 km, at least 1 km, at least 2 km, atleast 3 km, at least 4 km, at least 5 km, at least 6 km, at least 7 km,at least 8 km, at least 9 km, at least 10 km, at least 11 km, at least12 km, at least 9 km, at least 14 km, at least 15 km, at least 16 km, atleast 17 km, at least 18 km, at least 19 km, at least 20 km, at least 25km, or at least 30 km. In some embodiments, the buffer is no more than0.1 km, no more than 0.2 km, no more than 0.3 km, no more than 0.4 km,no more than 0.5 km, no more than 0.6 km, no more than 0.7 km, no morethan 0.8 km, no more than 0.9 km, no more than 1 km, no more than 2 km,no more than 3 km, no more than 4 km, no more than 5 km, no more than 6km, no more than 7 km, no more than 8 km, no more than 9 km, no morethan 10 km, no more than 11 km, no more than 12 km, no more than 9 km,no more than 14 km, no more than 15 km, no more than 16 km, no more than17 km, no more than 18 km, no more than 19 km, no more than 20 km, nomore than 25 km, or no more than 30 km.

FIG. 4 illustrates examples of geofence approximations that can besubmitted as an “authoritative jurisdiction” for a PSAP. One or moregeofences enclose the geofenced region which is under the authoritativejurisdiction of a PSAP. In some cases, the geofenced region is a complexpolygon, and is optionally approximated using an appropriate simplershape. For example, a rectangle (A), two disjointed rectangles (B, B′),a polygon with several sides (C) and a triangle (D), may representdifferent geofenced regions (defined by one or more geofences).

In some embodiments, an administrator of a PSAP submits the complexauthoritative jurisdiction as one or more approximate geofence(s) byspecifying points. For example, the PSAP administrator can submitgeofenced region A by specifying two points—the north-west corner andthe south-east corner using a drawing tool provided by the GUI of theemergency response application. In this example, the two points of thegeofenced region are set using two latitude-longitude coordinates. Inanother example, the multiple-sided polygon C is submitted by specifyingthe five corners. In some embodiments, a PSAP administrator approximatesa geofence for a PSAP by drawing one or more polygons using a drawingtool provided by the GUI of the emergency response application. In someembodiments, a geofence is generated using a series of points that areconnected (e.g., entering three longitude-latitude points on a map toform a triangular geofence).

Approximating a complex geofenced region has several advantages. Thegeofence(s) are simple and the calculations can be quicker and lesscumbersome for applications where exact calculations are not needed.

In some embodiments, a PSAP administrator can submit a GIS file (e.g., ashapefile) that represents the actual authoritative jurisdiction of thePSAP, which may then be provisioned in a geofence database. It isappreciated that a GIS file defining the authoritative jurisdiction maybe saved in one or more industry-acceptable formats such as a shapefile,a GeoJSON file, KML file, etc. In some embodiments, the GIS fileincludes one or more features such as points, lines, polygons, density,and other shapes. A GeoJSON is open standard GIS file representinggeographical features and non-spatial attributes based on JavaScriptObject Notation. Some features can include points (such as addresses andlocations), line strings (streets, highways and boundaries), polygons(countries, provinces, tracts of land), and multi-part collections ofthese types. A Keyhole Markup Language (KML) file includes geographicannotations and visualization on internet-based maps on Earth browsers.A shapefile is a vector data format for storing the location, shape, andattributes of geographic features. A shapefile is stored in a set ofrelated files, each of which may contain one feature class (e.g., lines,points, polygons, etc.). In some embodiments, the shapefile is a filewith extension .SHP in ESRI file format where SHP is the featuregeometry, SHX is the shape index position and DBF is the attribute data.

Various embodiments of the geofence database are contemplated. In someembodiments, one or more databases are searchable using a PSAPidentifier, credentials, or other information. In some embodiments, anemergency location is searched through several geofences in the geofencedatabase. In some cases, the geofenced region is shrunk for ease ofstorage and to simplify calculations.

Victim Identification

As mentioned above, provided herein are systems, servers, devices,methods, and media for identifying a person in an emergency (alsoreferred to as a “victim”). In some embodiments, as described above, anemergency management system (EMS) can receive data (e.g., emergencydata) before, during, or after an emergency that may assist emergencyservice providers (ESPs) in responding to the emergency. To this end,the EMS can provide and maintain a clearinghouse (as described above)that can receive emergency data, store the emergency data in one or moredatabases, and provide the emergency data to ESPs, either automaticallyor upon request. For example, in some embodiments, when a person in anemergency calls 9-1-1 from a communication device, the communicationdevice can send a location and any additional data about the person orthe emergency (e.g., demographic information about the person) to theclearinghouse. In some embodiments, the EMS (or clearinghouse) can thenautonomously determine an appropriate emergency data recipient (e.g., anESP or an ESP device, such as a first responder's device) to send thelocation and additional data to (e.g., a public safety answering point(PSAP) nearest to the location) by using the location received from thecommunication device (e.g., by comparing the location received from thecommunication device to one or more geofences associated with one ormore ESPs, as described below). The EMS (or clearinghouse) can thentransmit the location and additional data to the appropriate ESPaccordingly. However, the EMS (or clearinghouse) can determine anappropriate emergency data recipient through any other means. In someembodiments, the clearinghouse determines an appropriate emergency datarecipient by waiting until it receives an emergency data request from anemergency data recipient. However, there are a number of situations inwhich determining an appropriate emergency data recipient for aparticular emergency presents significant challenges, specifically (a)when the person who triggered an emergency alert (e.g., by calling 9-1-1or activating a panic button on an electronic device) is not the actualperson experiencing the emergency (e.g., when a bystander happens upon aperson passed out on the ground and calls 9-1-1 on their behalf), (b)when the emergency data recipient is a first responder's device, or (c)both (a) and (b). In such a situation, the EMS must identify the victim(e.g., the person actually experiencing the emergency) and/or a firstresponder providing care to the victim in order to determine theappropriate emergency data recipient for the emergency.

FIG. 5 depicts a diagram of a system 500 for providing emergencyassistance by an emergency management system (EMS). Specifically, thesystem 500 can be used to identify victims (e.g., people inemergencies), identify first responders responding to emergencies,determine appropriate emergency data recipients for specificemergencies, gather emergency data associated with victims, and transmitemergency data to the appropriate emergency data recipients. In someembodiments, the system 500 includes an emergency management system(EMS) 530 (as described above), a victim device 510A, and an ESP device510B. In some embodiments, the system 500 alternatively or additionallyincludes an emergency service provider (ESP) 530 (as described above), abystander device 510C, or a third-party server 560 (as described above).In some embodiments, the EPS device 510B is an ESP console at an ESP230, such as the computer of a call-taker at a public safety answeringpoint (PSAP). In some embodiments, the ESP device 510B is a personalelectronic device of an ESP personnel, such as a first responder'selectronic device (e.g., a mobile phone or a tablet device). In someembodiments, the ESP device 510B includes an emergency responseapplication installed on the ESP device 510B, such as a call-taking orCAD program installed on a computer at a PSAP or a mobile application(e.g., an electronic patient care report (ePCR) application, asdescribed below) installed on a mobile device (e.g., a mobile phone ortablet). In some embodiments, the victim device 510A or bystander device510B is a communication device, such as a mobile phone. In someembodiments, the victim device 510A or bystander device 510B is awearable device, such as a smartwatch.

As mentioned above, in some embodiments, an EMS 520 can provide andmaintain a clearinghouse that can receive emergency data, store theemergency data in one or more databases, and provided the emergency datato emergency data recipients (e.g., an ESP 530 or an ESP device 510B,such as a first responder's electronic device), either automatically orupon request. For example, in some embodiments, when a person in anemergency (hereinafter, “victim”) makes an emergency call from theirvictim device 510A (e.g., by dialing 9-1-1 on the person's mobilephone), ESP 530 receives the emergency call from the telephone numberassociated with the victim device 510A. The ESP 530 can then send anemergency data request including the telephone number associated withthe victim device 510A to the EMS 520. Then, in response to receivingthe emergency data request from the ESP 530, the EMS 520 retrievesemergency data associated with the telephone number associated with thevictim device 510A (e.g., medical information about the victim, such asthe victim's blood type, pre-existing medical conditions, or allergies)and transmits the emergency data to the ESP 530, which the ESP 530 canthen use to be more prepared to provide emergency care to the victim.However, when someone who is not the victim (hereinafter, a “bystander”)makes an emergency call on behalf of the victim from their bystanderdevice 510C, the ESP 530 receives the emergency call from the telephonenumber associated with the bystander device 510C. If the ESP 530 thensends an emergency data request including the telephone numberassociated with the bystander device 510C to the EMS 520, the EMS 520would only be able to retrieve emergency data associated with thetelephone number associated with the bystander device 510C, which wouldlikely not be helpful to the ESP 530 in providing emergency care to thevictim. Conversely, the ESP 530 would not receive the emergency dataassociated with the victim (e.g., medical information about the victim)that likely could be helpful to the ESP 530 in providing emergency careto the victim.

Thus, it is desirable to provide a mechanism for identifying victimswhen an emergency call has been made on their behalf by a bystanderdevice 510C or when victims are found by emergency responders. FIG. 6Adepicts an embodiment of a victim code provided by an emergencymanagement system (EMS). In some embodiments, a victim code is a type ofunique code or unique identifier that is associated with a victim. Forexample, in some embodiments, the victim code is associated with avictim device 610 or an identifier of a victim device 610, such as aphone number associated with the victim device 610. In some embodiments,the victim code is generated or displayed in the form of a barcode or amatrix barcode, such as a QR code 614A. In some embodiments, the victimcode is generated or displayed in the form of an alphanumeric code 614B.In some embodiments, the victim code 614 is displayed at a victim device610B. In some embodiments, the victim code is displayed at a victimdevice 610B when the victim device 610B enters an emergency mode, suchas when a user navigates to a “Medical ID” screen. In some embodiments,a Medical ID screen is a screen that displays critical information abouta user or owner of an electronic device that first responders can accessand use in the event of an emergency, information such as name, age,date of birth, pre-existing medical conditions, allergies, medications,blood type, weight, height, emergency contacts, and whether or not theperson is an organ donor. In some embodiments, a user or owner of anelectronic device submits the information displayed on the Medical IDscreen prior to an emergency, such as during the initial setup of theelectronic device. In some embodiments, a user can navigate to a MedicalID screen from the lock screen of a victim device 610A without having tounlock the victim device 610, such as by clicking on an emergency button612A. In some embodiments, the victim identifier 614 is locally storedon the victim device 610. In some embodiments, the victim code 614 israndomly generated and transmitted to a victim device 610 by the EMSwhen a user navigates to a Medical ID screen on the victim device 610.However, a victim code may be displayed within any screen on anelectronic device or application executed on an electronic device. Insome embodiments, the victim code 614 is temporary and expires after apredetermined duration of time after the victim code 614 is generated bythe EMS, which may be important for protecting the privacy and securityof a victim. In some embodiments, a victim code generated for a personis permanent or static, such that it may be printed out and worn by avictim as a tag or etched onto a bracelet. In some embodiments, asdepicted by FIG. 6B, when the victim device 610 is a wearable device(e.g., a smartwatch), the victim code 614C may be displayed at thewearable device 610D. In some embodiments, a user may navigate to thevictim code 614C by selecting an emergency button 612B from a main orhome screen on the wearable device 610C. In some embodiments, otherforms of identification may be used as a victim code, such as a driver'slicense number.

In some embodiments of the system 500, if a bystander happens upon avictim (or, for example, if a loved one is nearby when a relativeexperiences an emergency) the bystander can make an emergency call ontheir bystander device 510C on behalf of the victim. An ESP 530 receivesthe emergency call associated with the telephone number (or any otherform of identifier) associated with the bystander device 510C. The ESP530 can then send an emergency data request including the telephonenumber associated with the bystander device 510C to the EMS 520. Thebystander can then access the victim's victim device 510A (for example,by finding the victim device 510A in the victim's bag or pocket) andnavigate to a Medical ID screen on the victim device 510A. In someembodiments, when the bystander navigates to the Medical ID screen onthe victim device 510A, the victim device 510A displays a victim codeassociated with the victim, an identifier of the victim (e.g., atelephone number or email address), or the victim device 510A. Thebystander can then input the victim code into their bystander device510C, such as by scanning the victim code with a camera or opticalsensor on the bystander device 510C or by typing the victim code into anapplication on the bystander device 510C. In response to the bystanderinputting the victim code into the bystander device 510C, the bystanderdevice 510C sends a notification to the EMS 520 including both anidentifier of the bystander device 510C (e.g., the telephone numberassociated with the bystander device 510C) and the victim code, whichthe EMS 520 can then temporarily associate with each other. The EMS 520,having received an emergency data request including the telephone numberassociated with the bystander device 510C from the ESP 530, thendetermines that the ESP 530 is requesting emergency data associated withthe emergency that the victim is experiencing, gathers emergency dataassociated with the victim (e.g., emergency data associated with thephone number associated with the victim device), and returns theemergency data associated with the victim to the ESP 530. A bystandermay also input the victim code into their bystander device 510C, therebysending the notification including the identifier of the bystanderdevice 510C and the victim code to the EMS 520, before the EMS 520receives the emergency data request from the ESP 530. In someembodiments, if a bystander has not yet made an emergency call usingtheir bystander device 510C, inputting the victim code into thebystander device 510C prompts the bystander device 510C to both send thenotification including the identifier of the bystander device 510C andthe victim code to the EMS 520 and initiate an emergency callsimultaneously.

In some embodiments of the system 500, when a victim makes an emergencycall (e.g., by calling 9-1-1) or otherwise generates an emergency alert(e.g., by selecting a panic button) from their victim device 510A, thevictim device 510A sends an emergency alert to the EMS 520. Theemergency alert includes an identifier of the victim or the victimdevice 510A (e.g., a telephone number associated with the victim device510A or the victim's email address). In some embodiments, the emergencyalert includes additional data regarding the victim or the victim'semergency, as described above. In some embodiments, the emergency alertincludes a location (e.g., a location generated by the victim device510A, also referred to as a “device location”). In some embodiments,after receiving the emergency alert, the EMS 520 determines anappropriate emergency data recipient to send emergency data associatedwith the victim to, gathers emergency data associated with the victim,and transmits the emergency data associated with the victim to theappropriate emergency data recipient, as described above. For example,in some embodiments, the EMS 520 uses the location included in theemergency alert to determine an appropriate ESP 530 to send theemergency data to. In some embodiments, after the EMS 520 determines anappropriate ESP 530 for the emergency data associated with the victimand transmits the emergency data to the ESP 530, the ESP 530 can thensend the emergency data associated with the victim to one or more ESPdevices 510B (e.g., first responder devices) associated with firstresponders sent to provide emergency care to the victim. In anotherexample, in some embodiments, the EMS 520 uses the location included inthe emergency alert to determine an appropriate ESP device 510B, such asa first responder's mobile phone, to send the emergency data to. In someembodiments, the EMS 520 accesses a database of first responderinformation and determines one or more first responders proximal to thelocation included in the emergency alert. The EMS 520 can then send theemergency data directly to the one or more first responders (e.g.,directly to their respective ESP devices 510B). In some embodiments, thedatabase of first responder information is included in the EMS 520. Insome embodiments, the database of first responder information isincluded in the third-party server system 560. In some embodiments, theEMS 520 receives contact information for one or more first responderssent to provide care to a victim from the ESP 530 and then uses thecontact information to transmit emergency data associated with thevictim directly to the one or more first responders.

However, in some embodiments of the system 500, the EMS 520 is unable toaccess a database of first responder information and unable to receivecontact information for first responders from an ESP 530. Furthermore,in some embodiments of the system 500, a first responder may come acrossa victim before an emergency alert has been sent to the EMS 520 or evenwithout an emergency alert having been sent to the EMS 520, for example,when a first responder arrives at the scene of a car crash and there aremultiple victims but only one victim called 9-1-1. In such embodiments,the EMS can use a victim code to determine an appropriate ESP device510B (e.g., a first responder's device) to transmit emergency data to.For example, in some embodiments, when a first responder arrives at thescene of an emergency and finds a victim in need, the first respondercan access the victim's victim device 510A (for example, by finding thevictim device 510A in the victim's bag or pocket) and navigate to aMedical ID screen on the victim device 510A. In some embodiments, whenthe first responder navigates to the Medical ID screen on the victimdevice 510A, the victim device 510A displays a victim code associatedwith the victim, an identifier of the victim (e.g., a telephone numberor email address), or the victim device 510A. The first responder canthen input the victim code into their ESP device 510B, such as byscanning the victim code with a camera or optical sensor on the ESPdevice 510B or by typing the victim code into an application (e.g., anemergency response application or an electronic patient care report(ePCR) application, as described below) on the ESP device 510B. Inresponse to the first responder inputting the victim code into the ESPdevice 510B, the ESP device 510B sends an emergency data requestincluding the victim code to the EMS 520. In this way, the EMS 520determines that the ESP device 510B is the appropriate emergency datarecipient for emergency data associated with the victim. The EMS 520 canthen gather emergency data associated with the victim code and transmitthe emergency data associated with the victim to the ESP device 510B.The first responder can then use the emergency data associated with thevictim to provide emergency care to the victim.

In some embodiments of the system 500, when the EMS 520 is gatheringemergency data associated with a victim, either automatically (e.g.,after receiving an emergency alert) or in response to an emergency datarequest from an emergency data recipient (e.g., an ESP 530 or ESP device510B), the EMS 520 uses an identifier associated with the victim (e.g.,a victim code, a phone number, an email address, etc.) to query athird-party server 560 for emergency data associated with the victim, asdescribed above. For example, in some embodiments, the EMS 520 can querythe third-party server 560 of a medical information database using anidentifier associated with the victim. The third-party server 560 canthen return, from the medical information database, any availablemedical information associated with the victim to the EMS 520. The EMS520 can then transmit the medical information associated with the victimto an emergency data recipient, which can then use the medicalinformation associated with the victim to provide emergency care to thevictim. In some embodiments, instead of receiving emergency dataassociated with a victim from a third-party server 560 and thentransmitting the emergency data associated with the victim to anappropriate emergency data recipient, the EMS 520 can point thethird-party server 560 to the appropriate emergency data recipient (suchas by providing the third-party server 560 with contact information forthe appropriate emergency data recipient), and the third-party server560 can transmit the emergency data associated with the victim to theappropriate emergency data recipient independently.

In-Network Routing

In some embodiments of the system 500 (as depicted in FIG. 5), the EMS520 can determine preferred medical service providers for a victimexperiencing an emergency. Generally, when first responders take avictim to a medical service provider (e.g., when they drive a victim toa hospital in an ambulance), a victim has the right to choose whichmedical service provider they are taken to, within reason. However, if avictim is in a location that they are not familiar with (e.g., if theyhave recently moved to the area, are vacationing, or have never had tolook into the hospitals in their area), a victim may not know whichmedical service providers in the area are covered by the victim'smedical insurance (hereinafter, “preferred medical service providers”).Or, for example, if the victim is unconscious, the victim would beunable to articulate the medical service provider that they would preferto the first responders. Both the victim and the victim's medicalinsurance may prefer that the victim be taken to a medical serviceprovider covered under the victim's medical insurance. In someembodiments, the EMS 520 can provide emergency assistance by detectingan emergency or potential emergency that a victim is experiencing;gathering a location associated with the victim; gathering medicalinsurance information associated with the victim; using the locationassociated with the victim and the medical insurance informationassociated with the victim to determine one or more preferred medicalservice providers associated with provider locations (e.g., thelocations of the preferred medical service providers) proximal to thelocation associated with the victim; and transmitting locations of theone or more preferred medical service providers to one or morerecipients, such as the victim or a first responder providing emergencycare to the victim.

In some embodiments, the EMS 520 can detect an emergency or a potentialemergency that a victim is experiencing in various ways. For example, insome embodiments, the EMS 520 detects an emergency or a potentialemergency when a victim makes an emergency call or otherwise generatesan emergency alert at a victim device 510A. In some embodiments, the EMS520 detects an emergency or a potential emergency when a user navigatesto a Medical ID screen on a victim device 510A (e.g., the victim device510A sends a notification or an emergency alert to the EMS 520 when theuser navigates to the Medical ID screen). In some embodiments, the EMS520 detects an emergency or a potential emergency when the EMS 520receives an emergency data request from an ESP 530 or an ESP device 510B(e.g., when a first responder inputs a victim code into their ESP device510B, as described above). As described below, in some embodiments, afirst responder can transmit an emergency data request from an ESPdevice 510B through an electronic patient care report (ePCR)application, such as by submitting one or more user identificationelements associated with a victim. User identification elements mayinclude (but are not limited to): a phone number, a name, a date ofbirth, a social security number, a driver's license number, a patient ormedical ID, a medical insurance ID, or a medical insurance group ID. Oneor more user identification elements may be included within an emergencydata request as a user identifier. In some embodiments, at least twouser identification elements must be included in an emergency datarequest (e.g., for security and privacy purposes). Similarly, in someembodiments, the EMS 520 detects an emergency or a potential emergencywhen the EMS 520 receives a notification from a bystander device 510C(e.g., when a bystander inputs a victim code into their bystander device510C, as described above). After detecting the emergency or potentialemergency, the EMS 520 can then gather, retrieve, or receive a locationassociated with the victim. In some embodiments, the EMS 520 receives alocation from the victim device 510A, such as in the payload of anemergency alert, as described above. In some embodiments, the EMS 520retrieves an address of the victim from a user information module, asdescribed above. In some embodiments, the EMS 520 receives a location(e.g., a device location) generated by an ESP device 510B (e.g., a firstresponder's device) when a victim code is inputted into the ESP device510B. The EMS 520 can then associate the location generated by the ESPdevice 510B with the victim (e.g., with the victim's victim code).Similarly, in some embodiments, the EMS 520 receives a locationgenerated by a bystander device 510C when a bystander inputs a victimcode into their bystander device 510C. The EMS 520 can then associatethe location generated by the bystander device with the victim (e.g.,with the victim's victim code). When the EMS 520 receives an emergencydata request including a victim code (or other user identifier) from anESP device 510B or a notification including the victim code from abystander device 510C, the EMS 520 can assume that the location of theESP device 510B or the bystander device 510C is representative oreffectively equivalent to the victim's location, because the ESP device510B or the bystander device 510C must have received the victim code (orother identifier) from the victim or the victim device 510A.

After detecting an emergency or a potential emergency and gathering alocation associated with the victim experiencing the emergency, the EMS520 then gathers medical data or medical insurance informationassociated with the victim. In some embodiments, the medical insuranceinformation includes the name of the victim's medical insurance provider(e.g., United Healthcare, Blue Cross Blue Shield, etc.). In someembodiments, the medical insurance information associated with thevictim includes the type of insurance (e.g., a specific insurance plan)or the extent of the insurance coverage (e.g., which medications ormedical procedures are covered by the victim's medical insurance). Insome embodiments, the medical insurance information associated with thevictim includes a list of medical service providers (e.g., hospitals,clinics, or urgent care centers) covered by the victim's medicalinsurance and an address of each of the medical service providers on thelist. In some embodiments, the EMS 520 receives the medical insuranceinformation associated with the victim in the payload of an emergencyalert, as described above. In some embodiments, the EMS 520 retrievesthe medical insurance information associated with the victim using anidentifier associated with the victim (e.g., a victim code, a phonenumber, an email address, etc.). For example, in some embodiments, theEMS 520 retrieves the medical insurance information associated with thevictim by parsing a module or database within the EMS 520, such as auser information module (as described above), with the identifierassociated with the victim. In some embodiments, the EMS 520 retrievesthe medical insurance information associated with the victim from athird-party server 560, such as by querying the third-party server 560using the identifier associated with the victim.

After gathering a location associated with a victim experiencing anemergency and gathering medical insurance information associated withthe victim, the EMS 520 can then use the location associated with thevictim and the medical insurance information associated with the victimto determine one or more preferred medical service providers associatedwith provider locations proximal to the location associated with thevictim. FIG. 7 depicts a group of medical service providers in thevicinity of an emergency (e.g., a location 702 associated with avictim). A medical service provider (e.g., a hospital, a clinic, or anurgent care center) is a preferred medical service provider 704 if it iscovered by the victim's medical insurance. If a medical service provideris not covered by the victim's medical insurance, the medical serviceprovider is a non-preferred medical insurance provider 705. In someembodiments, the EMS stores a database of medical service providers andparses the database of medical service providers using the medicalinsurance information associated with the victim to find one or morepreferred medical service providers 704. For example, as depicted byFIG. 7, the EMS finds six medical service providers in the vicinity of alocation 702 associated with a victim. However, only three of themedical service providers are preferred medical service providers(704A-704C). Then, the EMS determines a route 706A or a distance 706Bfrom the location associated with the victim to the address of the oneor more preferred medical service providers 704 and compares the lengthsof the routes or the distances and determines one or more preferredmedical service providers 704 proximal to the location associated withthe victim. In some embodiments, the EMS selects a single preferredmedical service provider nearest to the location associated with thevictim (e.g., 704B). In some embodiments, the EMS selects multiplepreferred medical service providers associated with provider locationsproximal to the location associated with the victim, such as the two orthree preferred medical service providers nearest to the locationassociated with the victim (e.g., 704A and 704B). In some embodiments, aprovider location is proximal to the location associated with the victimif the provider location is within a threshold distance from thelocation associated with the victim.

In some embodiments, one or more preferred medical service providers aredetermined by a third-party and transmitted to the EMS 520. For example,in some embodiments, after detecting an emergency or potential emergencyand gathering a location associated with the victim experiencing theemergency, the EMS 520 can transmit a query including an identifier ofthe victim (e.g., user identifier) and the location associated with thevictim to a third-party server 560 that stores or is otherwise able toaccess medical insurance information associated with the victim. Thethird-party server 560 can then use the identifier of the victim, thelocation associated with the victim, and medical insurance informationassociated with the victim to determine one or more preferred medicalservice providers proximal to the location associated with the victim.After determining the one or more preferred medical service providersproximal to the location associated with the victim, the third-partyserver 560 can then transmit information regarding the one or morepreferred medical service providers to the EMS 520.

Once the EMS 520 has determined or received information regarding one ormore preferred medical service providers associated with providerlocations proximal to the location associated with a victim, the EMS 520can then transmit information regarding the one or more preferredmedical service providers (e.g., the names of the medical serviceproviders, the locations of the medical service providers, routes fromthe location associated with the victim to the medical serviceproviders, etc.) to one or more appropriate emergency data recipients,such as an ESP 530 or an ESP device 510B, or to the victim (e.g., to thevictim's victim device 510A). In some embodiments, the EMS 520 transmitsthe information regarding the one or more preferred medical serviceproviders associated with provider locations proximal to a locationassociated with a victim to the victim (e.g., to their victim device510A) in response to a user navigating to a Medical ID screen on thevictim device 510A. In some embodiments, the EMS 520 determines the oneor more appropriate emergency data recipients automatically, such as byusing the location associated with the victim, as described above. Insome embodiments, the EMS 520 determines the one or more appropriateemergency data recipients by receiving an emergency data requestincluding an identifier associated with the victim (e.g., a victim code,a phone number, an email address, etc.), as described above. Forexample, in some embodiments, the EMS 520 transmits the informationregarding the one or more preferred medical service providers proximalto a location associated with a victim to an ESP device 510B associatedwith a first responder after the first responder inputs a victim codeassociated with the victim into their ESP device 510B (e.g., the ESPdevice 510B sends an emergency data request including the victim code tothe EMS 520, as described above). In some embodiments, the EMS 520transmits the information regarding the one or more preferred medicalservice providers associated with provider locations proximal to alocation associated with a victim to an ESP 530 in response to receivingan emergency data request including an identifier of the victim from theESP 530. In some embodiments, after receiving the information regardingthe one or more preferred medical service providers, the ESP 530 cantransmit the information regarding the one or more preferred medicalservice providers to one or more first responders (e.g., to one or moreESP devices 510B associated with the one or more first responders).

In some embodiments, in addition to determining one or more preferredmedical service providers associated with provider locations proximal tothe location associated with a victim, the EMS 520 further usecontextual information to determine which of the preferred medicalservice providers is the most appropriate for the emergency. Forexample, in some embodiments, the EMS 520 uses real-time traffic data todetermine which of the preferred medical service providers is likely tobe reached the fastest. In another example, if the EMS 520 receivesadditional data that can be used to determine the nature of the victim'semergency (e.g., heart rate data from the victim's smartwatch or anemergency description submitted by a first responder into their ePCRapplication), the EMS 520 can use the additional data and contextualinformation regarding the one or more preferred medical serviceproviders (e.g., capabilities or specialties of the individual preferredmedical service providers) to determine which of the one or morepreferred medical service providers is the most appropriate for thenature of the victim's emergency. For example, some hospitals may bebetter equipped to respond to a heart attack than others. In someembodiments, the EMS 520 ranks the one or more preferred medical serviceproviders from most appropriate to least appropriate. In someembodiments, contextual information regarding one or more preferredmedical service providers is stored in a database within the EMS 520. Insome embodiments, contextual information regarding one or more preferredmedical service providers is provided to the EMS 520 by a third-partyserver 560.

In some embodiments, additional data is received as part of an emergencyalert. In some embodiments, the EMS 520 queries a device or athird-party server 560 for additional data associated with a victim. Insome embodiments, additional data is received by the EMS 520 as part ofan emergency data request. For example, in some embodiments, anemergency data request generated by an ESP device 510B includesadditional data, such as a description of the nature of a victim'semergency (e.g., a first responder may submit a description of thevictim's emergency into an ePCR application before the ePCR applicationgenerates and transmits an emergency data request). In some embodiments,the EMS 520 requests additional data from one or more parties, such asfrom a party from which an emergency data request was received. Forexample, in some embodiments, when the EMS 520 receives an emergencydata request from an ESP device 510B (e.g., through an ePCR application,as described above), the EMS 520 can transmit a request for additionaldata to the ESP device 510B or prompt a user of the ESP device 510B tosubmit additional data through the ESP device 510B (e.g., through anePCR application).

FIG. 8 illustrates examples of information regarding one or morepreferred medical service providers transmitted to a recipient (e.g., avictim device, an ESP, or an ESP device). As described above, in someembodiments, an emergency management system (EMS) can gather a locationassociated with the victim; gather medical insurance informationassociated with the victim; use the location associated with the victimand the medical insurance information associated with the victim todetermine one or more preferred medical service providers associatedwith provider locations proximal to the location associated with thevictim; and transmit information regarding the one or more preferredmedical service providers to one or more recipients, such as the victimor a first responder providing emergency care to the victim. Informationregarding the one or more preferred medical service providers mayinclude (but is not limited to) the name of a preferred medical serviceprovider, the address, the distance from the location associated withthe victim, the estimated driving time from the location associated withthe victim, and capabilities or specialties of the preferred medicalservice provider. In some embodiments, the EMS transmits informationregarding preferred medical service providers to an electronic device810A in the form of text messages (e.g., SMS text messages). Forexample, as depicted in FIG. 8, after detecting that a victim ispotentially experiencing an emergency, gathering a location associatedwith the victim and medical insurance information associated with thevictim, and determining one or more preferred medical service providersassociated with provider locations proximal to the location associatedwith the victim (as described above), the EMS can send one or moremessages to the victim's device 810A. For example, in some embodiments,the EMS sends two messages, a first message 816A alerting the victimthat the EMS has detected that they may be in an emergency and then asecond message 816B informing the victim where the nearest hospitalcovered by their medical insurance is. The EMS may transmit informationregarding preferred medical service providers in the form of textmessages both victim devices and ESP devices. Informing the victim ofpreferred medical service providers proximal to their location empowersthe victim to decide where they would like first responders to takethem. For example, they can choose to be taken to a hospital covered bytheir medical insurance, which may be preferred by the victim or theirmedical insurance provider.

In some embodiments, the EMS transmits information regarding preferredmedical service providers to an electronic device 810B through anapplication 801 installed on the electronic device 810B. In someembodiments, when the EMS transmits information regarding preferredmedical service providers to an electronic device 810B through anapplication 801 installed on the electronic device 810B, the application801 displays the preferred medical service providers in a graphicalformat, such as within a virtual map 802. In some embodiments, theapplication 801 is an emergency response application. In someembodiments, the application 801 is provided by the EMS. In someembodiments, the application 801 is a mobile map application, such asGoogle Maps. In some embodiments, the application 801 is an electronicpatient care report (ePCR) application, as described below. In someembodiments, the application 801 alternatively or additionally displaysinformation regarding preferred medical service providers in a textualformat. For example, FIG. 8 depicts an electronic device 810B running anapplication 801 displaying, in a textual format, information regarding afirst preferred medical service provider 818A, Children's Hospital, andinformation regarding a second preferred medical service provider 818B,Municipal Hospital. FIG. 9 depicts an embodiment of an ESP device 910(e.g., a first responder's electronic device, such as a tablet device)running an application 901 displaying information regarding one or morepreferred medical service providers 904. In some embodiments, theapplication 901 displays information regarding medical service providersin a graphical format, such as within a map 902. In some embodiments,the application 901 can additionally display traffic information 908within the map 902. As depicted in FIG. 9, in some embodiments, theapplication 901 may display information regarding both preferred medicalservice providers 904 and non-preferred medical service providers 905.In some embodiments, the application 901 additionally or alternativelydisplays information regarding medical service providers in a textualformat, such as the information regarding Children's Hospital 918A orthe information regarding Municipal Hospital 918B.

Automatic Population of Incident Reports

In some embodiments of the system 500 (as depicted in FIG. 5), the EMS520 can transmit emergency data associated with a victim to an ESPdevice 510B and automatically populate one or more fields of an incidentreport at the ESP device 510B. Generally, an emergency service provider(ESP) creates one or more incident reports for each emergency that theESP responds to. For example, when a public safety answering point(PSAP) receives an emergency call and responds to a correspondingemergency, the PSAP may create an incident report documenting thedetails of the emergency. For example, an incident report may documentinformation about an emergency such as the identities of people involvedin the emergency, demographic information about the people involved inthe emergency, medical information about the people in the emergency,the location of the emergency, the date and time of the emergency, theidentities of first responders dispatched to respond to the emergency,or any other information regarding the emergency. In another example,when a first responder arrives at the scene of an emergency and providesemergency care to a victim, the first responder may create an incidentreport commonly called a patient care report (PCR), which documentsdetails about the victim and the victim's emergency, such as demographicinformation about the victim, medical information about the victim, theseverity of the emergency or the victim's condition, or any otherinformation regarding the victim or the victim's emergency. A patientcare report is often created electronically, such as by using anapplication on an ESP device 510B. Such a patient care report isreferred to as an electronic patient care report (ePCR). Variouscompanies produce and provide emergency response applications for firstresponder devices that allow for the creation of an ePCR. In many cases,a first responder is legally required to create a patient care reportevery time the first responder responds to an emergency. Patient carereports are saved by ESPs as records that can be used for variouspurposes, such as providing legal protection to first responders. Apatient care report may also be sent to a hospital before they receive avictim to provide the hospital with situational context so that they maybe better prepared to provide care to the victim.

However, for a first responder, creating and filling out a patient carereport often takes time away from providing emergency care to a victim.Thus, it is desirable to automatically fill out or create electronicpatient care reports (ePCRs), in order to eliminate or ease the need forfirst responders to create and fill out ePCRs manually, to save firstresponders time that they could be using to provide emergency care tovictims, and also to reduce human error in filling out ePCRs. In manycases, the emergency management system (EMS) stores or can automaticallygather much if not all of the information necessary to create and fillout an ePCR for a victim, as long as a link between the victim and afirst responder (e.g., the first responder's ESP device) can be made. Insome embodiments, an emergency management system (EMS) automaticallypopulates an incident report, such as an ePCR, by providing a victimcode to a victim device, receiving an emergency data request includingthe victim code from an ESP device associated with a first responder,gathering emergency data associated with the victim (e.g., associatedwith the victim code), transmitting the emergency data associated withthe victim to the ESP device, and automatically populating one or morefields of the incident report at the ESP device.

FIGS. 10A and 10B illustrate embodiments of an electronic patient carereport (ePCR) being created and filled out within an application runningon an ESP device. In some embodiments, when a first responder arrives atthe scene of an emergency and finds a victim in need of emergencyassistance, the first responder can use a victim code to receiveemergency data associated with the victim from an emergency managementsystem (EMS). For example, in some embodiments, the victim is wearing abracelet with their victim code on it, and the first responder can scanor otherwise input the victim code into their ESP device 1010. Or forexample, in some embodiments, the first responder can access thevictim's victim device (for example, by finding the victim device in thevictim's bag or pocket) and navigate to a Medical ID screen on thevictim device. When the first responder navigates to the Medical IDscreen on the victim device, the victim device displays the victim codeassociated with the victim that the first responder can scan orotherwise input into their ESP device 1010. In some embodiments, asdescribed above, the victim code is generated and transmitted to thevictim device by the EMS when a user navigates to the Medical ID screenon the victim device. In some embodiments, the first responder inputsthe victim code into their ESP device 1010 through an application 1001(e.g., an emergency response application) running on the ESP device1010. In some embodiments, the application 1001 is provided by the EMS.In some embodiments, the application 1001 is not provided by the EMS. Insome embodiments, the application 1001 is an electronic patient carereport (ePCR) application. In some embodiments, after the firstresponder inputs the victim code into the ESP device 1010, the ESPdevice 1010 sends an emergency data request including the victim code tothe EMS, thereby creating a link between the victim and the firstresponder. In some embodiments, as mentioned above, an ePCR applicationcan generate an emergency data request including one or more useridentification elements associated with a victim. User identificationelements may include (but are not limited to): a phone number, a name, adate of birth, a social security number, a driver's license number, apatient or medical ID, a medical insurance ID, or a medical insurancegroup ID. One or more user identification elements may be includedwithin an emergency data request as a user identifier. The EMS may use auser identifier to retrieve emergency data associated with a victim inthe same way that the EMS may use a victim code, as described above andbelow. In some embodiments, at least two user identification elementsmust be included in an emergency data request (e.g., for security andprivacy purposes). In response to receiving the emergency data request,the EMS can gather emergency data associated with the victim, such asdemographic, personal, or medical information about the victim, asdescribed above. In some embodiments, the EMS gathers emergency dataassociated with the victim by retrieving the emergency data from a userinformation module or a database within a clearinghouse. In someembodiments, the EMS gathers emergency data associated with the victimby receiving the emergency data from the victim device or otherelectronic devices associated with the victim. In some embodiments, theEMS gathers emergency data associated with the victim by querying athird-party server, as described above.

After gathering the emergency data associated with the victim, the EMSthen transmits the emergency data associated with the victim to the ESPdevice 1010. In some embodiments, the EMS transmits and displays theemergency data associated with the victim through the application 1001.In some embodiments, the first responder can then use the emergency dataassociated with the victim to provide emergency care to the victim. Forexample, the emergency data associated with the victim may includeinformation about the victim's medical history that may help the firstresponder diagnose the victim's emergency or inform the first responderon how to address the victim's emergency. In some embodiments, theemergency data associated with the victim can be used to automaticallypopulate one or more fields within an electronic patient care report(ePCR). As depicted in FIG. 10A, an ePCR may have one or more fields1022A that must be filled out by a first responder when responding to avictim's emergency, fields such as triage classification, first name,middle name, last name, gender, date of birth, age, or any otherinformation regarding the victim or the victim's emergency. In someembodiments, after the EMS receives the emergency data request includingthe victim code, gathers emergency data associated with the victim, andtransmits the emergency data associated with the victim to the ESPdevice 1010, the emergency data associated with the victim is used toautomatically populate one or more of the fields 1022A of the ePCR. Forexample, as depicted in FIG. 10B, the EMS has gathered emergency dataassociated with a victim Jane Doe, and one or more of the fields 1022Bof an ePCR created for Jane Doe on the ESP device 1010 have beenautomatically populated using the emergency data received from the EMS.Automatically populating fields of an ePCR saves time for firstresponders. Instead of having to spend time completing a patient carereport during an emergency, a first responder can use that time toprovide emergency care to a victim.

Emergency Response Application

FIG. 11 depicts an example of graphical user interface of an emergencyresponse application provided by an emergency management system (EMS).As described above, in some embodiments of the system 500 (as depictedin FIG. 5), the EMS 520 can transmit emergency data associated with avictim to an emergency data recipient such as an ESP 530 or an ESPdevice 510B. In some embodiments, as described above, the EMS 520 canidentify a victim by receiving an emergency data request from an ESPdevice 510B including a victim code associated with the victim. The EMS520 can then transmit emergency data associated with the victim to theESP device 510B to aid a first responder (or other ESP personnel) inproviding emergency response services to the victim. However, in someembodiments, after receiving an emergency data request including avictim code associated with a victim from an ESP device 510B, the EMS520 can transmit emergency data associated with the victim to a separatedevice associated with the ESP device 510B or an ESP 530 associated withthe ESP device 510B. For example, in some embodiments, a computingdevice at an ESP 530 accesses an emergency response application 1101 (asdepicted in FIG. 11). When an ESP device 510B associated with the ESP530 transmits an emergency data request including a victim code to theEMS 520, the EMS 520 can transmit emergency data associated with thevictim code to the computing device at the ESP 530 and display theemergency data through the emergency response application 1101.

In some embodiments, an ESP may have multiple devices associated withthe ESP. In one example, a PSAP is associated with one or more computingdevices (e.g., PSAP consoles) permanently installed on the premises ofthe PSAP that call takers and dispatchers at the PSAP use to respond toemergencies. The PSAP may also be associated with one or more ESPdevices (e.g., mobile computing devices such as cell phones and tablets)that first responders use to respond to emergencies in the field. An ESPmay be associated with electronic devices in various ways. For example,an ESP may be associated with any ESP device with a device locationwithin a geofence associated with the ESP. Or, for example, an ESPdevice may be hardcoded to be associated with an ESP. In anotherexample, an ESP device is associated with an ESP if the ESP device iscommunicatively connected to a communication network associated with theESP, such as the ESP's WiFi or LAN network. However, an ESP and anelectronic device may be associated in any way.

As mentioned above, in some embodiments, when a first ESP device (e.g.,a mobile phone) associated with an ESP transmits an emergency datarequest including a victim code to the EMS, the EMS can transmitemergency data associated with the victim code to a second ESP device(e.g., a desktop computer or tablet) associated with the ESP. In someembodiments, the emergency data associated with the victim code isdisplayed through an emergency response application accessed by thesecond ESP device. FIG. 11 depicts an example of a graphical userinterface of an emergency response application 1101. In someembodiments, an emergency response application 1101 is an application(e.g., a mobile app or a web application) provided by the EMS. In someembodiments, an emergency response application 1101 is not provided bythe EMS but is integrated with the EMS.

In one example, an ESP is a hospital that has multiple computers andtablet devices associated with the hospital (e.g., registered to thehospitals communication network). One or more of the computers isrunning an emergency response application 1101 integrated with orprovided by the EMS. For example, in some embodiments, the emergencyresponse application 1101 is a software program used by doctors andnurses at the hospital is integrated with the EMS and has a tab orwindow 1105 for additional data provided by the EMS, as depicted in FIG.11. In this example, when a person having a medical emergency(hereinafter, “victim”) arrives at the hospital (e.g., transported tothe hospital by an ambulance), a nurse can access the victim's victimdevice (e.g., by finding the victim's personal cell phone) and obtain avictim code from the victim device. The nurse can then input the victimcode into an ESP device (e.g., a tablet device) associated with thehospital, such as by scanning the victim code displayed on the victimdevice using the ESP device (as described above). Once the nurse inputsthe victim code into the ESP device, the ESP device generates andtransmits an emergency data request including the victim code to theEMS. In response to receiving the emergency data request including thevictim code from the ESP device associated with the hospital, the EMSgathers emergency data associated with the victim code and transmits theemergency data associated with the victim code to one or more of thecomputers associated with the hospital and running the emergencyresponse application 1101 integrated with or provided by the EMS. Theemergency data associated with the victim code is then displayed throughthe graphical user interface of the emergency response application 1101.In some embodiments, the EMS additionally or alternatively transmits theemergency data associated with the victim code to the ESP device thatgenerated the emergency data request. A doctor, for example, can thenaccess the emergency data associated with the victim code at thecomputer through the emergency response application 1101 and use theemergency data associated with the victim to provide the victim withfaster or more efficient emergency care.

FIG. 11 depicts an example of emergency data displayed within agraphical user interface of an emergency response application 1101. Inthis example, the emergency response application 1101 is a softwareprogram running on a computer at a hospital. The software program isintegrated with the EMS and includes a tab or window 1105 through whichadditional data provided by the EMS is displayed. As described above, insome embodiments, when the EMS receives an emergency data requestincluding a victim code from an ESP device (e.g., a tablet device usedby a nurse at a hospital) associated with an ESP (e.g., a hospital thatis associated with a tablet device used by a nurse), the EMS can gatheremergency data associated with the victim code and transmit theemergency data associated with the victim code to one or more otherelectronic devices associated with the ESP (e.g., a computer associatedwith a hospital) for display within a graphical user interface of anemergency response application 1101. In some embodiments, as depicted inFIG. 11, the graphical user interface includes a list of victims 1110that includes an entry 1112 for each victim for which the computer hasreceived emergency data from the EMS. In the example depicted by FIG.11, the computer has received emergency data for five victims from theEMS and the list of victims 1110 shows five entries 1112A-1112Eaccordingly. The entry 1112B for victim James Jones is selected, and thegraphical user interface displays emergency data received from the EMSassociated with the victim James Jones. In this example, the emergencydata associated with the victim James Jones includes Medical Information1118A and Contact Information 1118B. In some embodiments, as depicted byFIG. 11, Medical Information 1118A may include (but is not limited to)information such as allergies, birthday, blood type, disabilities,gender, height, medical conditions, and medical notes. In someembodiments, as depicted by FIG. 11, Contact Information 1118B mayinclude (but is not limited to) emergency contact names, emergencycontact relationships, and emergency contact phone numbers. In someembodiments, a user of the emergency response application 1101 maysearch for a particular victim for which emergency data has beenreceived from the EMS by using the entry field 1187A and the searchbutton 1187B, such as by entering a victim's name (or any otheridentifier of the victim) in the entry field 1187A and selecting thesearch button 1187B.

Digital Processing Device

In some embodiments, the platforms, media, methods and applicationsdescribed herein include a digital processing device, a processor, oruse of the same. In further embodiments, the digital processing deviceincludes one or more hardware central processing units (CPU) that carryout the device's functions. In still further embodiments, the digitalprocessing device further comprises an operating system configured toperform executable instructions. In some embodiments, the digitalprocessing device is optionally connected a computer network. In furtherembodiments, the digital processing device is optionally connected tothe Internet such that it accesses the World Wide Web. In still furtherembodiments, the digital processing device is optionally connected to acloud computing infrastructure. In other embodiments, the digitalprocessing device is optionally connected to an intranet. In otherembodiments, the digital processing device is optionally connected to adata storage device. In accordance with the description herein, suitabledigital processing devices include, by way of non-limiting examples,server computers, desktop computers, laptop computers, notebookcomputers, sub-notebook computers, netbook computers, netpad computers,set-top computers, handheld computers, Internet appliances, mobilesmartphones, tablet computers, personal digital assistants, video gameconsoles, and vehicles. Those of skill in the art will recognize thatmany smartphones are suitable for use in the system described herein.Those of skill in the art will also recognize that select televisions,video players, and digital music players with optional computer networkconnectivity are suitable for use in the system described herein.Suitable tablet computers include those with booklet, slate, andconvertible configurations, known to those of skill in the art.

In some embodiments, the digital processing device includes an operatingsystem configured to perform executable instructions. The operatingsystem is, for example, software, including programs and data, whichmanages the device's hardware and provides services for execution ofapplications. Those of skill in the art will recognize that suitableserver operating systems include, by way of non-limiting examples,FreeBSD, OpenBSD, NetBSD®, Linux, Apple® Mac OS X Server®, Oracle®Solaris®, Windows Server®, and Novell® NetWare®. Those of skill in theart will recognize that suitable personal computer operating systemsinclude, by way of non-limiting examples, Microsoft® Windows®, Apple®Mac OS X®, UNIX®, and UNIX-like operating systems such as GNU/Linux®. Insome embodiments, the operating system is provided by cloud computing.Those of skill in the art will also recognize that suitable mobile smartphone operating systems include, by way of non-limiting examples, Nokia®Symbian® OS, Apple® iOS®, Research In Motion® BlackBerry OS®, Google®Android®, Microsoft® Windows Phone® OS, Microsoft® Windows Mobile® OS,Linux®, and Palm® WebOS®.

In some embodiments, the device includes a storage and/or memory device.The storage and/or memory device is one or more physical apparatusesused to store data or programs on a temporary or permanent basis. Insome embodiments, the device is volatile memory and requires power tomaintain stored information. In some embodiments, the device isnon-volatile memory and retains stored information when the digitalprocessing device is not powered. In further embodiments, thenon-volatile memory comprises flash memory. In some embodiments, thenon-volatile memory comprises dynamic random-access memory (DRAM). Insome embodiments, the non-volatile memory comprises ferroelectricrandom-access memory (FRAM). In some embodiments, the non-volatilememory comprises phase-change random access memory (PRAM). In someembodiments, the non-volatile memory comprises magneto resistiverandom-access memory (MRAM). In other embodiments, the device is astorage device including, by way of non-limiting examples, CD-ROMs,DVDs, flash memory devices, magnetic disk drives, magnetic tapes drives,optical disk drives, and cloud computing-based storage. In furtherembodiments, the storage and/or memory device is a combination ofdevices such as those disclosed herein.

In some embodiments, the digital processing device includes a display tosend visual information to a subject. In some embodiments, the displayis a cathode ray tube (CRT). In some embodiments, the display is aliquid crystal display (LCD). In further embodiments, the display is athin film transistor liquid crystal display (TFT-LCD). In someembodiments, the display is an organic light emitting diode (OLED)display. In various further embodiments, on OLED display is apassive-matrix OLED (PMOLED) or active-matrix OLED (AMOLED) display. Insome embodiments, the display is a plasma display. In some embodiments,the display is E-paper or E ink. In other embodiments, the display is avideo projector. In still further embodiments, the display is acombination of devices such as those disclosed herein.

In some embodiments, the digital processing device includes an inputdevice to receive information from a subject. In some embodiments, theinput device is a keyboard. In some embodiments, the input device is apointing device including, by way of non-limiting examples, a mouse,trackball, trackpad, joystick, game controller, or stylus. In someembodiments, the input device is a touch screen or a multi-touch screen.In other embodiments, the input device is a microphone to capture voiceor other sound input. In other embodiments, the input device is a videocamera or other sensor to capture motion or visual input. In furtherembodiments, the input device is a Kinect, Leap Motion, or the like. Instill further embodiments, the input device is a combination of devicessuch as those disclosed herein.

Non-Transitory Computer Readable Storage Medium

In some embodiments, the platforms, media, methods and applicationsdescribed herein include one or more non-transitory computer readablestorage media encoded with a program including instructions executableby the operating system of an optionally networked digital processingdevice. In further embodiments, a computer readable storage medium is atangible component of a digital processing device. In still furtherembodiments, a computer readable storage medium is optionally removablefrom a digital processing device. In some embodiments, a computerreadable storage medium includes, by way of non-limiting examples,CD-ROMs, DVDs, flash memory devices, solid state memory, magnetic diskdrives, magnetic tape drives, optical disk drives, cloud computingsystems and services, and the like. In some cases, the program andinstructions are permanently, substantially permanently,semi-permanently, or non-transitorily encoded on the media.

Computer Program

In some embodiments, the platforms, media, methods and applicationsdescribed herein include at least one computer program, or use of thesame. A computer program includes a sequence of instructions, executablein the digital processing device's CPU, written to perform a specifiedtask. Computer readable instructions may be implemented as programmodules, such as functions, objects, Application Programming Interfaces(APIs), data structures, and the like, that perform particular tasks orimplement particular abstract data types. In light of the disclosureprovided herein, those of skill in the art will recognize that acomputer program may be written in various versions of variouslanguages.

The functionality of the computer readable instructions may be combinedor distributed as desired in various environments. In some embodiments,a computer program comprises one sequence of instructions. In someembodiments, a computer program comprises a plurality of sequences ofinstructions. In some embodiments, a computer program is provided fromone location. In other embodiments, a computer program is provided froma plurality of locations. In various embodiments, a computer programincludes one or more software modules. In various embodiments, acomputer program includes, in part or in whole, one or more webapplications, one or more mobile applications, one or more standaloneapplications, one or more web browser plug-ins, extensions, add-ins, oradd-ons, or combinations thereof.

Web Application

In some embodiments, a computer program includes a web application. Inlight of the disclosure provided herein, those of skill in the art willrecognize that a web application, in various embodiments, utilizes oneor more software frameworks and one or more database systems. In someembodiments, a web application is created upon a software framework suchas Microsoft® .NET or Ruby on Rails (RoR). In some embodiments, a webapplication utilizes one or more database systems including, by way ofnon-limiting examples, relational, non-relational, object oriented,associative, and XML database systems. In further embodiments, suitablerelational database systems include, by way of non-limiting examples,Microsoft® SQL Server, mySQL™, and Oracle®. Those of skill in the artwill also recognize that a web application, in various embodiments, iswritten in one or more versions of one or more languages. A webapplication may be written in one or more markup languages, presentationdefinition languages, client-side scripting languages, server-sidecoding languages, database query languages, or combinations thereof. Insome embodiments, a web application is written to some extent in amarkup language such as Hypertext Markup Language (HTML), ExtensibleHypertext Markup Language (XHTML), or eXtensible Markup Language (XML).In some embodiments, a web application is written to some extent in apresentation definition language such as Cascading Style Sheets (CSS).In some embodiments, a web application is written to some extent in aclient-side scripting language such as Asynchronous Javascript and XML(AJAX), Flash® Actionscript, Javascript, or Silverlight®. In someembodiments, a web application is written to some extent in aserver-side coding language such as Active Server Pages (ASP),ColdFusion®, Perl, Java™, JavaServer Pages (JSP), Hypertext Preprocessor(PHP), Python™, Ruby, Tcl, Smalltalk, WebDNA®, or Groovy. In someembodiments, a web application is written to some extent in a databasequery language such as Structured Query Language (SQL). In someembodiments, a web application integrates enterprise server productssuch as IBM® Lotus Domino®. In some embodiments, a web applicationincludes a media player element. In various further embodiments, a mediaplayer element utilizes one or more of many suitable multimediatechnologies including, by way of non-limiting examples, Adobe® Flash®,HTML 5, Apple® QuickTime®, Microsoft® Silverlight®, Java™, and Unity®.

Mobile Application

In some embodiments, a computer program includes a mobile applicationprovided to a mobile digital processing device. In some embodiments, themobile application is provided to a mobile digital processing device atthe time it is manufactured. In other embodiments, the mobileapplication is provided to a mobile digital processing device via thecomputer network described herein.

In view of the disclosure provided herein, a mobile application iscreated by techniques known to those of skill in the art using hardware,languages, and development environments known to the art. Those of skillin the art will recognize that mobile applications are written inseveral languages. Suitable programming languages include, by way ofnon-limiting examples, C, C++, C#, Objective-C, Java™, Javascript,Pascal, Object Pascal, Python™, Ruby, VB.NET, WML, and XHTML/HTML withor without CSS, or combinations thereof.

Suitable mobile application development environments are available fromseveral sources. Commercially available development environmentsinclude, by way of non-limiting examples, AirplaySDK, alcheMo,Appcelerator®, Celsius, Bedrock, Flash Lite, .NET Compact Framework,Rhomobile, and WorkLight Mobile Platform. Other development environmentsare available without cost including, by way of non-limiting examples,Lazarus, MobiFlex, MoSync, and Phonegap. Also, mobile devicemanufacturers distribute software developer kits including, by way ofnon-limiting examples, iPhone and iPad (iOS) SDK, Android™ SDK,BlackBerry® SDK, BREW SDK, Palm® OS SDK, Symbian SDK, webOS SDK, andWindows® Mobile SDK.

Those of skill in the art will recognize that several commercial forumsare available for distribution of mobile applications including, by wayof non-limiting examples, Apple® App Store, Android™ Market, BlackBerry®App World, App Store for Palm devices, App Catalog for webOS, Windows®Marketplace for Mobile, Ovi Store for Nokia® devices, Samsung® Apps, andNintendo® DSi Shop.

Standalone Application

In some embodiments, a computer program includes a standaloneapplication, which is a program that is run as an independent computerprocess, not an add-on to an existing process, e.g., not a plug-in.Those of skill in the art will recognize that standalone applicationsare often compiled. A compiler is a computer program(s) that transformssource code written in a programming language into binary object codesuch as assembly language or machine code. Suitable compiled programminglanguages include, by way of non-limiting examples, C, C++, Objective-C,COBOL, Delphi, Eiffel, Java™, Lisp, Python™, Visual Basic, and VB .NET,or combinations thereof. Compilation is often performed, at least inpart, to create an executable program. In some embodiments, a computerprogram includes one or more executable compiled applications.

Software Modules

In some embodiments, the platforms, media, methods and applicationsdescribed herein include software, server, and/or database modules, oruse of the same. In view of the disclosure provided herein, softwaremodules are created by techniques known to those of skill in the artusing machines, software, and languages known to the art. The softwaremodules disclosed herein are implemented in a multitude of ways. Invarious embodiments, a software module comprises a file, a section ofcode, a programming object, a programming structure, or combinationsthereof. In further various embodiments, a software module comprises aplurality of files, a plurality of sections of code, a plurality ofprogramming objects, a plurality of programming structures, orcombinations thereof. In various embodiments, the one or more softwaremodules comprise, by way of non-limiting examples, a web application, amobile application, and a standalone application. In some embodiments,software modules are in one computer program or application. In otherembodiments, software modules are in more than one computer program orapplication. In some embodiments, software modules are hosted on onemachine. In other embodiments, software modules are hosted on more thanone machine. In further embodiments, software modules are hosted oncloud computing platforms. In some embodiments, software modules arehosted on one or more machines in one location. In other embodiments,software modules are hosted on one or more machines in more than onelocation.

Databases

In some embodiments, the platforms, systems, media, and methodsdisclosed herein include one or more databases, or use of the same. Inview of the disclosure provided herein, those of skill in the art willrecognize that many databases are suitable for storage and retrieval ofbarcode, route, parcel, subject, or network information. In variousembodiments, suitable databases include, by way of non-limitingexamples, relational databases, non-relational databases, objectoriented databases, object databases, entity-relationship modeldatabases, associative databases, and XML databases. In someembodiments, a database is internet-based. In further embodiments, adatabase is web-based. In still further embodiments, a database is cloudcomputing-based. In other embodiments, a database is based on one ormore local computer storage devices.

Web Browser Plug-in

In some embodiments, the computer program includes a web browserplug-in. In computing, a plug-in is one or more software components thatadd specific functionality to a larger software application. Makers ofsoftware applications support plug-ins to enable third-party developersto create abilities which extend an application, to support easilyadding new features, and to reduce the size of an application. Whensupported, plug-ins enable customizing the functionality of a softwareapplication. For example, plug-ins are commonly used in web browsers toplay video, generate interactivity, scan for viruses, and displayparticular file types. Those of skill in the art will be familiar withseveral web browser plug-ins including, Adobe® Flash® Player, Microsoft®Silverlight®, and Apple® QuickTime®. In some embodiments, the toolbarcomprises one or more web browser extensions, add-ins, or add-ons. Insome embodiments, the toolbar comprises one or more explorer bars, toolbands, or desk bands.

In view of the disclosure provided herein, those of skill in the artwill recognize that several plug-in frameworks are available that enabledevelopment of plug-ins in various programming languages, including, byway of non-limiting examples, C++, Delphi, Java™, PHP, Python™, and VB.NET, or combinations thereof.

Web browsers (also called Internet browsers) are software applications,designed for use with network-connected digital processing devices, forretrieving, presenting, and traversing information resources on theWorld Wide Web. Suitable web browsers include, by way of non-limitingexamples, Microsoft® Internet Explorer®, Mozilla® Firefox®, Google®Chrome, Apple® Safari®, Opera Software® Opera®, and KDE Konqueror. Insome embodiments, the web browser is a mobile web browser. Mobile webbrowsers (also called microbrowsers, mini-browsers, and wirelessbrowsers) are designed for use on mobile digital processing devicesincluding, by way of non-limiting examples, handheld computers, tabletcomputers, netbook computers, subnotebook computers, smartphones, musicplayers, personal digital assistants (PDAs), and handheld video gamesystems. Suitable mobile web browsers include, by way of non-limitingexamples, Google® Android® browser, RIM BlackBerry® Browser, Apple®Safari®, Palm® Blazer, Palm® WebOS® Browser, Mozilla® Firefox® formobile, Microsoft® Internet Explorer® Mobile, Amazon® Kindle® Basic Web,Nokia® Browser, Opera Software® Opera® Mobile, and Sony® PSP™ browser.

Certain Terminologies

Unless otherwise defined, all technical terms used herein have the samemeaning as commonly understood by one of ordinary skill in the art towhich this invention belongs. As used in this specification and theappended claims, the singular forms “a,” “an,” and “the” include pluralreferences unless the context clearly dictates otherwise. Any referenceto “or” herein is intended to encompass “and/or” unless otherwisestated.

As used herein, a “device” is a digital processing device designed withone or more functionality. A “triggering device” refers to acommunication device with a communication component, which will allow itto send and receive information over a wireless channel, a wiredchannel, or any combination thereof (e.g., sending/receiving informationover the Internet). Examples of triggering devices include a mobilephone (e.g., a smartphone), a laptop, a desktop, a tablet, a radio(e.g., a two-way radio), and a vehicular communication system. In someembodiments, a triggering device includes a car security system (e.g.,OnStar®), a home security system, or a home control system (e.g., anetworked control system for providing network controlled and/or smarttemperature control such as a Wi-Fi smart thermostat, lighting,entertainment, and/or door control, such as Nest®). In some embodiments,a triggering device is an Internet of Things (IoT) device. In someembodiments, the triggering device is a sensor for sensing environmentalor health indicators. In some embodiments, the sensor may include asensing component and a communication component. In some embodiments,the triggering device is a sensor in a sensor network or a device thatcontrols a sensor network.

In some embodiments, a triggering device is a wearable device (e.g., acommunication device worn by a user). In some embodiments, a triggeringdevice (e.g., a wearable device) comprises one or more sensors. As usedherein, a “mobile wireless device” refers to a device that is portableand communicates wirelessly. In some embodiments, a user wears orcarries the mobile wireless device on the user's person or in the user'svehicle. Examples of mobile wireless devices include mobile or cellularphones, wearable devices (e.g., smart watch, fitness tracker, wearablesensor, smart glasses, etc.).

As used herein, an “associated device” refers to a communication devicethat is associated with the triggering device. For example, a user maybe using several communication devices such as a mobile phone, awearable, a home security system, a car computer. The user may haveregistered these devices with his or her account and linked thesedevices with a user name, user number(s), email address(es), home orother physical address(es). In some embodiments, associated devices mayinclude communication devices of a second user who is associated withuser, e.g., a husband and wife, a father and son, a victim and doctor,friends, work colleagues, etc. In some cases, the user may have addedthe second user as an emergency contact, a member of a group, etc. Insome cases, user may have agreed to share location and other data withthe second user. In some embodiments, the second user may be someone whois frequently contacted by the user and the communication deviceidentifies the second user from the “Recently called” or “Frequentlycalled” list. In some embodiments, the associated devices may be devicesthat are proximal or near-by to the triggering device such as obtainedthrough a WiFi scan. In some embodiments, an associated device isproximal to the triggering device when the location of the associateddevice is within 1, 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 60, 70, 80,90, 100, 200, 300, 400, or 500 meters of the location of the triggeringdevice.

As used herein, the “list of associated devices” refers to a list ofcommunication devices that are associated with the user or thetriggering device (e.g., a second resident in a smart home). The list ofassociated devices may be listed by user name, phone number, emailaddress, physical address, coordinates etc. The device entry in the listmay include phone number, email address, physical address, coordinates,BSSID, SSID or MAC address. The list may be user defined or generated bythe device or the EMS.

As used herein, a “request for assistance” refers to a request ormessage sent to a recipient asking for help. In some embodiments, arequest for assistance is an emergency request for assistance (e.g., therequest is associated with an emergency situation) such as, for example,an emergency alert. In some embodiments, an emergency alert comprises arequest for assistance. In some embodiments, a request for assistance isassociated with an emergency situation. In some embodiments, a requestfor assistance comprises an emergency indication. In furtherembodiments, an emergency indication is selected from one or more of thegroup consisting of traffic accident, police emergency, medicalemergency, and fire emergency. In some embodiments, a request forassistance is associated with a non-emergency situation (e.g., requestfor a tow truck after car breaks down). In some embodiments, a requestfor assistance is associated with a device sending the request. In otherembodiments, a request for assistance is associated with a device notsending the request (e.g., a proxy request on behalf of a second deviceand/or a member device in a group of devices). As used herein, a requestis “associated” with a device or user when the request relates to anemergency or non-emergency situation involving the device or user. Insome embodiments, a request comprises data associated with a device (oruser thereof). In some embodiments, a request comprises a data setassociated with a device. For example, in some embodiments, a requestcomprises a data set associated with a device, wherein the data setcomprises current location data. In other embodiments, a request forassistance is sent and/or received separately from data associated witha device. For example, in some embodiments, a request is sent first, andthe recipient subsequently queries the device that sent the request fordata or a data set associated with the emergency and/or device or userinvolved in the emergency. Alternatively, in some embodiments, a requestis sent first, and the recipient subsequently queries the deviceassociated with the emergency for data or a data set associated with theemergency and/or device or user involved in the emergency.

As used herein, a “first responder” refers to any person or personsresponsible for addressing an emergency situation. In some embodiments,a first responder refers to government personnel responsible foraddressing an emergency situation. In some embodiments, a firstresponder is responsible for a particular jurisdiction (e.g., amunicipality, a township, a county, etc.). In some embodiments, a firstresponder is assigned to an emergency by an emergency dispatch center.In some embodiments, a first responder responds to a request foremergency assistance placed by a user via a user communication device.In some embodiments, a first responder includes one or more firefighters, police officers, emergency medical personnel, communityvolunteers, private security, security personnel at a university, orother persons employed to protect and serve the public and/or certainsubsets of the population.

As used herein, an “emergency service provider” (ESP) is a public orprivate organization or institution responsible for providing emergencyservices. For example, in some embodiments, an EDC (e.g., a publicsafety answering point (PSAP)), a fire department, a police department,and a hospital may all be considered emergency service providers. Insome embodiments, an emergency responder is a member of an ESP. In someembodiments, an ESP personnel is a person who works at an ESP. Forexample, an ESP personnel may be a call-taker at a PSAP or a firstresponder at a fire department.

As used herein, a “recipient” refers to one or more persons, services,or systems that receive a request for assistance (e.g., an emergencyalert). The recipient varies depending on the type of request. In someembodiments, a recipient is an emergency service. In some embodiments, arecipient is an emergency service when he requests for assistancepertains to an emergency (e.g., a tier 2 emergency). In someembodiments, a recipient is an emergency management system. In someembodiments, a recipient is an emergency dispatch center. In someembodiments, a recipient is an emergency dispatch center, wherein therequest is first routed through an emergency management system (e.g.,request is sent to the EMS, but ultimately is sent to an EDC). In someembodiments, a recipient is a first responder (e.g., a communicationdevice of a first responder). In some embodiments, a recipient is anon-emergency service or personnel, for example, a relative or friend.In such situations, a user of a communication device (or member deviceor second device) does not require emergency assistance, but does needhelp. As an example, a user of a member device in a group of devices isa child who is lost in a theme park. The parent of the child has acommunication device in the same group of devices as the child's memberdevice. The parent uses the communication device to send a request forassistance on behalf of the child's member device to theme park securityguards who are closer to the child than the parent. Security is thenable to pick up the child quickly using the data set associated with themember device, which they are given authorization to access by theparent's communication device.

As used herein, an “emergency data source” refers to any device, server,or system that can produce, generate, or communicate information or datapertinent to an emergency. In some embodiments, an emergency data sourceis a communication device, a wearable device, an internet of things(IoT) device, or any other type of device. In some embodiments, anemergency data source is a network server. As used herein, an “emergencydata recipient” refers to any device, server, or system or user of anydevice, server, or system that can receive information or data pertinentto an emergency. In some embodiments, an emergency data recipient is anemergency service provider (ESP), ESP personnel, or an electronic deviceassociated with an ESP. In some embodiments, an emergency data recipientis a person in an emergency or an electronic device associated with aperson in an emergency.

As used herein, a “victim” refers to a person experiencing an emergency.As used herein, a “medical service provider” is a facility that providespeople with medical services, such as a hospital, healthcare clinic,emergency room, urgent care center, etc. As used herein, a “preferredmedical service provider” is a medical service provider covered under avictim's medical insurance or a medical service provider or has better(e.g., more optimal or less expensive) coverage under the victim'smedical insurance than another medical service provider. In someembodiments, a preferred medical service provider may be referred to asan “in-network hospital” or “in-network medical service provider.” Asused herein, a medical service provider is “proximal” to a location ifthe medical service provider is within the vicinity of the location(e.g., within 1 mile, 2 miles, 3 miles, 4 miles, or 5 miles of thelocation).

As used herein, a “user” refers to one or more person or personsassociated with a device (e.g., communication device, member device,second device, device of a first responder, etc.). In some embodiments,a user utilizes a device to place a request for assistance. In someembodiments, user refers to one or more persons who are paid subscribersof a network access service, for example, cellular service subscribers.In some embodiments, a user refers to anyone who gains access to anetwork via a router, for example, a Wi-Fi router, and is not a paidsubscriber of any access service. In some embodiments, a deviceassociated with a user is a device carried or worn on the person of theuser (e.g., a phone or wearable device). In some embodiments, a deviceassociated with a user is not carried or worn on the person of the user(e.g., a home security sensor or camera installed in the home of theuser, a vehicle tracking system installed in a vehicle of the user,etc.).

As used herein, “data” refers to a collection of information about oneor more entities (e.g., user of a user communication device) and/or anenvironment that pertains to characteristics of the one or moreentities. In some embodiments, an entity is a person. In someembodiments, an entity is a thing (e.g., a house). For example, in someembodiments, data comprises sensor data from home sensors associatedwith a house. In this example, the data is also associated with one ormore persons (e.g., the homeowner(s) and/or inhabitant(s)). In someembodiments, data refers to meta-data. In some embodiments, datacomprises health information about the user of a communication device.In some embodiments, data comprises information about the surroundingenvironment of the user of the user communication device (e.g.,surrounding temperature, location, elevation, barometric pressure,ambient noise level, ambient light level, surrounding geography, etc.).In some embodiments, data comprises information about other users thatis pre-stored in a device or in a database (e.g., a database within agroup of devices who are related to the user of the user communicationdevice as predefined by the user). In some embodiments, the data setcomprises information from two or more users of user communicationdevices, wherein each user is affected by the current emergencysituation. As an example, two unrelated users are involved in avehicular collision, and each user sends a separate emergency request(for traffic accident) using his/her communication device. In thisexample, the separate emergency requests are associated (e.g., by anemergency management system and/or emergency dispatch center) with thesame emergency based on the proximity of time, location, and emergencyindication of the emergency requests. As a result, the data set for thisaccident comprises information from both user communication devices. Inthis example, the data set comprises location information from bothdevices (e.g., GPS coordinates), biosensor data for one or both devices(e.g., biosensor data such as heart rate and blood pressure can beimportant in case of injury), and information about the vehicle drivenby each user (e.g., make, model, and year of manufacture informationstored on the device). In some embodiments, data comprises current data.In further embodiments, current data comprises information that is equalto or less than 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16,17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 35, 40, 45, 50,55, or 60 minutes old. In further embodiments, current data comprisesinformation that equal to or less than 1, 2, 3, 4, 5, 6, 7, 8, 9, 10,11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, or 24 hours old. Insome embodiments, data comprises historical data. In furtherembodiments, historical data comprises information that is equal to ormore than 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18,19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 35, 40, 45, 50, 55, or60 minutes old. In further embodiments, historical data comprisesinformation that equal to or more than 1, 2, 3, 4, 5, 6, 7, 8, 9, 10,11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, or 24 hours old. Insome embodiments, the age of information is calculated from the date theinformation is first collected (e.g., when a sensor first detects asensed parameter such as, for example, heart rate).

As used herein, “health data” refers to medical information associatedwith a user of a device. In some embodiments, health data comprisesmedical history such as, for example, past illnesses, surgery, foodand/or drug allergies, diseases, disorders, medical diagnosticinformation (e.g., genetic profile screen), or any combination thereof.In some embodiments, health data comprises family medical history (e.g.,family history of breast cancer). In some embodiments, health datacomprises current health information such as, for example, currentsymptoms, current medications, and/or current illnesses or diseases. Insome embodiments, health data comprises user age, height, weight, bloodtype, and/or other biometrics. In some embodiments, medical historycomprises medical information that is equal to or more than 1, 2, 3, 4,5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23,or 24 hours old. In some embodiments, medical history comprises medicalinformation that is equal to or more than 1, 2, 3, 4, 5, 6, 7, 8, 9, 10,11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28,29, or 30 days old. In some embodiments, current health informationcomprises information that is equal to or less than 1, 2, 3, 4, 5, 6, 7,8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, or 24hours old. In some embodiments, current health information comprisesmedical information that is equal to or less than 1, 2, 3, 4, 5, 6, 7,8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25,26, 27, 28, 29, or 30 days old.

As used herein, “user data” refers to general information associatedwith a user of a device. In some embodiments, user data comprises useridentity, user name, height, weight, eye color, hair color, ethnicity,national origin, religion, language(s) spoken, vision (e.g., whetheruser needs corrective lenses), home address, work address, occupation,family information, user contact information, emergency contactinformation, social security number, alien registration number, driver'slicense number, vehicle VIN, organ donor (e.g., whether user is an organdonor), or any combination thereof. In some embodiments, user data isobtained via user input.

As used herein, “sensor data” refers to information obtained or providedby one or more sensors. In some instances, a sensor is associated with adevice (e.g., user has a communication device with a data link viaBluetooth with a wearable sensor, such as, for example, a heart ratemonitor or a pedometer). Accordingly, in some embodiments, the deviceobtains sensor data from the sensor (e.g., heart rate from the heartrate monitor or distance traveled from the pedometer). In someinstances, the sensor data is relevant to an emergency situation (e.g.,heart rate during a cardiac emergency event). In some embodiments, asensor and/or sensor device comprises an acoustic sensor, abreathalyzer, a carbon dioxide sensor, a carbon monoxide sensor, aninfrared sensor, an oxygen sensor, an ozone monitor, a pH sensor, asmoke detector, a current sensor (e.g., detects electric current in awire), a magnetometer, a metal detector, a radio direction finder, avoltage detector, an air flow meter, an anemometer, a flow sensor, a gasmeter, a water meter, a Geiger counter, an altimeter, an air speedindicator, a depth gauge, a gyroscope, a compass, an odometer, a shockdetector (e.g., on a football helmet to measure impact), a barometer, apressure gauge, a thermometer, a proximity sensor, a motion detector(e.g., in a home security system), an occupancy sensor, or anycombination thereof, and in some embodiments, sensor data comprisesinformation obtained from any of the preceding sensors. In someembodiments, one or more sensors are physically separate from a userdevice. In further embodiments, the one or more sensors authorize theuser device to obtain sensor data. In further embodiments, the one ormore sensors provide or send sensor data to the user deviceautonomously. In some embodiments, the user device and the one or moresensors belong to the same group of devices, wherein member devices areauthorized to share data. In some embodiments, a user device comprisesone or more sensors (e.g., user device is a wearable device having asensor or sensing component).

As used herein, “communication link” refers to a communication pathwayfrom a device (e.g., communication device) to another device or to anintermediate device (e.g., a router) on a network. In some embodiments,the communication device establishes a communication link with anotherdevice or an intermediate device to transfer information (e.g., alocation of the device) or to obtain information from a recipient suchas, for example, location of a first responder assigned to a request forassistance associated with the communication device (e.g., device offirst responder). A communication link refers to the point-to-pointcommunication channels, point-to-point and end-to-end data sessions, andthe physical hardware facilitating the communication channel(s) (e.g.,antennas used to communicate/transmit information). In some embodiments,a data session comprises session parameters and the network route takenfrom one device to another device.

As used herein, a “data channel” refers to a communication sessionbetween two devices wherein data packets are exchanged between thedevices. In some embodiments, a data session is setup using exchange ofcertain data packets, also called as “handshake signals,” which are ableto define the capabilities of the data session. For example, in someembodiments, the data session “handshake” provides for the ability totransfer multi-media data, voice data, and other data via the datasession. In some embodiments, the data session is setup without the useof handshake signals, wherein the two devices involved share datapackets according to a predefined protocol (e.g., a previously agreedupon protocol). In some embodiments, the data session is routed throughan EMS, which stores the multi-media, voice, and/or other data from anyof the devices that are part of the data session. In furtherembodiments, the EMS shares the data from the data session with theother device (e.g., device of a first responder). In some embodiments,the EMS manages the data session.

As used herein, a “Received Signal Strength Indicator (RSSI)” refers toa measurement of the power present in a received radio signal. In someembodiments, the RSSI refers to a number assigned to the signal levels(e.g., power level) of packets as detected by a device receiving thepackets from a device sending the packets. For example, an RSSI valuemay be a number within an arbitrary range such as from 0 to 100. In someembodiments, the RSSI refers to the decibel level of the power of thereceived data packets. In other embodiments, the RSSI refers to theactual power, for example measured in mW, as detected by the receiver.In some embodiments, RSSI is replaced with received channel powerindicator (RCPI), which is a measure of the received radio signal powerin a selected channel over the preamble and the entire received frame.

As used herein, “voice or speech recognition software” refers tocomputer programs that can recognize a person's speech to identifytrigger phrases (e.g., iListen, Voice Navigator, Google Now, LilySpeech,etc.). In some embodiments, the software may be able to recognize theidentity of the speaker. As used herein, “voice command” refers to wordsor phrases that a user may use to give command to the triggering device.The trigger phrases may be user-defined or may be from a library ofphrases on the trigger device or at a remote server.

As used herein, “sound detection software” refers to computer programsfor detecting trigger sounds in and around the triggering device. Thetrigger sounds may be user-defined or may be from a library of phraseson the trigger device or at a remote server. The trigger sounds may besounds (alarms, breakage, gunshots, explosion, fire, car crash, etc.) orabsence of sound (e.g., no heartbeat, etc.). For example, a glass breakdetector software may use the microphone in the trigger device tomonitor any noise or vibrations to detect burglaries in a smart home. Ifthe vibrations exceed a baseline, they may be analyzed by the software.The software may analyze frequencies typical of glass shattering andtrigger an emergency alert if the sound is above a trigger threshold. Insome cases, the software may compare detected sounds with glass-breakprofiles analysis and trigger an alert if the amplitude threshold and/orstatistically expressed similarity threshold are breached. In someembodiments, an emergency is detected or triggered when a trigger soundexceeds a threshold. In some embodiments, a trigger sound threshold isabout 50, 55, 60, 65, 70, 75, 80, 85, 90, 95, 100, 110, 120, 130, 140,150, 160, 170, 180, 190, or 200 decibels. In some embodiments, a triggersound threshold is at least about 50, 55, 60, 65, 70, 75, 80, 85, 90,95, 100, 110, 120, 130, 140, 150, 160, 170, 180, 190, or 200 decibels.In some embodiments, a trigger sound threshold is no more than about 50,55, 60, 65, 70, 75, 80, 85, 90, 95, 100, 110, 120, 130, 140, 150, 160,170, 180, 190, or 200 decibels.

Modern communication devices, for example, smart phones, tabletcomputers, wearable communication devices, smart sensor devices and/orsystems are often equipped with a variety of features for determininglocation information of the communication device using, for example,GPS, or triangulation with cellular phone towers. Modern communicationdevices also often include functionality to store data regarding a userof the communication device, for example, health information about theuser.

In some embodiments, the communication device (or communication moduleof the device) communicates with a recipient through one or more datachannels. In some embodiments, the recipient is an emergency managementsystem. In some embodiments, the EMS routes communications to an EDC. Infurther embodiments, the EMS establishes a first data channel with thecommunication device and a second data channel between the EMS and theEDC, wherein the EMS bridges the first and second data channels toenable the communication device and the EDC to communicate. In someembodiments, the EMS converts data (e.g., data set) from thecommunication device into a format suitable for the EDC (e.g., analog ordigital, audio, SMS, data, etc.) before sending or routing the formatteddata to the EDC. In some embodiments, the EMS routes communications to adevice associated with a first responder. In some embodiments, thecommunication device relays additional communications, information,and/or data sent or shared between member devices in the group ofdevices to the EMS or EDC after a request for assistance has been sent.In further embodiments, the additional information is relayed to the EMSor EDC after the request for assistance has been sent in order toprovide current information that is relevant to the request. Forexample, in some instances, communications between member devicescontain information relevant to the emergency (e.g., information thatthe user of member device who is experiencing a medical emergencysuffers from diabetes). Accordingly, in some embodiments, theinformation is sent autonomously, at request of a user of thecommunication device, or at request of the recipient (e.g., EMS, EDC,first responder, etc.).

While preferred embodiments of the present invention have been shown anddescribed herein, it will be obvious to those skilled in the art thatsuch embodiments are provided by way of example only. Numerousvariations, changes, and substitutions will now occur to those skilledin the art without departing from the invention. It should be understoodthat various alternatives to the embodiments of the invention describedherein may be employed in practicing the invention. It is intended thatthe following claims define the scope of the invention and that methodsand structures within the scope of these claims and their equivalents becovered thereby.

EXAMPLES

The following illustrative examples are representative of embodiments ofthe invention described herein and are not meant to be limiting in anyway.

Just In Time, an emergency response company, aids emergency serviceproviders (such as public safety answering points (PSAPs) and firstresponders) by gathering emergency data from a variety sources anddelivering the data directly to the emergency personnel. Traditionally,PSAPs are only technologically capable of receiving telephone calls withno additional data. Thus, when an emergency call is made to a PSAP froma mobile phone (with a dynamic and uncertain location), PSAP operatorsoften must speak directly to a person implicated in an emergency todetermine the person's location. Unfortunately, many people implicatedin emergencies are unable to articulate their location or do not evenknow it—and even if they do, the time spent articulating their locationto the PSAP operator can often be the difference between life and death.Similarly, PSAP operators and the first responders they send to respondto emergencies are forced to respond to emergencies with little or noinformation about the implicated persons (e.g., health data or medicalhistories) or emergency contexts (e.g., type of emergency, audio/videoof the surroundings, etc.). Just In Time knows just how critical it isto quickly and accurately provide locations and situational/contextualinformation during emergencies to emergency service providers.

To aid emergency personnel, Just In Time provides an EmergencyClearinghouse (hereinafter, “clearinghouse”) that receives and storesdata and information from a plurality of sources, such as mobile phonesand mobile applications, IoT devices, intelligent vehicle systems andother electronic devices. While responding to an emergency, an emergencyservice provider or emergency service provider personnel (e.g., a firstresponder) can receive data relevant to the emergency directly from theEmergency Clearinghouse. However, when a first responder responds to anemergency, Just In Time must match the first responder with theemergency in order to provide the first responder with emergency dataregarding the emergency. Thus, in order to further aid emergency serviceproviders, Just In Time provides unique victim codes that firstresponders can use to match themselves with people in emergencies(hereinafter “victims”) so that they can receive relevant emergency datafrom the Emergency Clearinghouse.

Example 1—in-Network Routing

Generally, when first responders take a victim to a medical serviceprovider (e.g., when the drive a victim to a hospital in an ambulance),a victim has the right to choose which medical service provider they aretaken to, within reason. However, if a victim is in a location that theyare not familiar with (e.g., if they have recently moved to the area,are vacationing, or have never had to look into the hospitals in theirarea), a victim may not know which medical service providers in the areaare covered by the victim's medical insurance (hereinafter, “preferredmedical service providers”). Or, for example, if the victim isunconscious, the victim would be unable to articulate the medicalservice provider that they would prefer to the first responders. Boththe victim and the victim's medical insurance may prefer that the victimbe taken to a medical service provider covered under the victim'smedical insurance.

In one example, a man from Kentucky, Joshua, is visiting relatives on arainy day in New York City. His relatives live on the fifth floor of anapartment building with no elevator. Halfway up the stairs to hisrelatives' apartment, Joshua slips on the stairs and falls, breaking hiship in the process. Joshua uses his cell phone to call his cousin, whocomes down the stairs from the apartment on the fifth floor and findsJoshua fallen on the stairs and unable to move. His cousin then calls9-1-1 from their own cell phone on Joshua's behalf. An ambulance arrivesshortly after Joshua's cousin calls 9-1-1 and two first responders maketheir way up the stairs to carry Joshua down the stairs and into theambulance.

Once in the ambulance, one of the first responders, Benny, asks Joshuaif he has any preference on the hospital he is taken to. Although Joshuaknows who his medical insurance provider is, Joshua is only visiting NewYork from Kentucky and is not familiar with the hospitals in the area,or which ones might be covered by his medical insurance provider. Bennytells Joshua not to worry and asks Joshua for his cell phone. From thelock screen of Joshua's cell phone, Benny navigates to a Medical IDscreen. When the Medical ID screen is accessed, Joshua's cell phonesends an emergency alert including Joshua's current location and medicalinsurance information to Just In Time's Emergency Clearinghouse. Inresponse to receiving the emergency alert, Just In Time generates avictim code in the form of a QR code and delivers the victim code toJoshua's cell phone, which displays the QR code on the Medical IDscreen. Benny then uses his first responder device (e.g., a cell phoneor tablet) to scan the QR code displayed on Joshua's cell phone. Inresponse to scanning the QR code representing Joshua's victim code,Benny's first responder device sends an emergency data request to theEmergency Clearinghouse, which informs Just In Time that Benny is afirst responder responding to Joshua's emergency. Then, Just In Timeuses Joshua's current location and medical insurance information to findone or more hospitals covered under Joshua's medical insurance (e.g.,preferred medical service providers) nearest to Joshua's currentlocation. Just In Time finds only one preferred medical service providerwithin a five mile radius of Joshua's current location. Just In Timethen sends information regarding the preferred medical service provider(e.g., the name and address of the hospital) to both Joshua's cell phoneand Benny's first responder device. Benny then tells Joshua that thepreferred medical service provider is a mile and a half further awaythan the hospital nearest to their current location (which is notcovered under Joshua's medical insurance) and asks Joshua which one hewould like to be taken to. Although Joshua's broken hip is quitepainful, it is not life threatening, so Joshua tells Benny that he wouldlike to be taken to the preferred medical service provider that acceptshis insurance.

Example 2—Auto ePCR

In many places, when a first responder arrives at the scene of anemergency and provides emergency care to a victim, the first responderis legally required to create an incident report commonly called apatient care report (PCR), which documents details about the victim andthe victim's emergency, such as demographic information about thevictim, medical information about the victim, the severity of theemergency or the victim's condition, or any other information regardingthe victim or the victim's emergency. A patient care report is oftencreated electronically, such as by using an application on firstresponder's device (e.g., a cell phone or tablet). Such a patient carereport is referred to as an electronic patient care report (ePCR).Patient care reports are created and saved by emergency serviceproviders as records that can be used for various purposes, such asproviding legal protection to first responders. A patient care reportmay also be sent to a hospital before they receive a victim to providethe hospital with situational context so that they may be betterprepared to provide care to the victim. However, for a first responder,creating and filling out a patient care report often takes critical timeaway from providing emergency care to a victim.

A month after providing emergency care to Joshua (see Example 1), Benny,a first responder, is dispatched to respond to an emergency in CentralPark. While jogging through the park, a woman named Jennifer passed byanother woman who had fallen on the jogging path and was unconscious.Jennifer called 9-1-1 on the unconscious woman's behalf. Benny arrivesat the scene of the emergency and confirms that the woman that hadfallen on the jogging path is still unconscious. Benny would like tobegin providing emergency care to the unconscious woman as quickly aspossible but knows that he must create and fill out an ePCR on his firstresponder device first. Benny, knowing about Just In Time's EmergencyClearinghouse, quickly finds the unconscious woman's cell phone in herbag and navigates to a Medical ID screen on the unconscious woman's cellphone. He finds out through the Medical ID screen that the woman's nameis Rebecca.

When the Medical ID screen is accessed, Rebecca's cell phone sends anemergency alert to Just In Time's Emergency Clearinghouse. In responseto receiving the emergency alert, Just In Time generates a victim codein the form of a QR code and delivers the victim code to Rebecca's cellphone, which displays the QR code on the Medical ID screen. Benny thenuses an ePCR application on his first responder device (e.g., a cellphone or tablet) to scan the QR code displayed on Rebecca's cell phone.In response to scanning the QR code representing Rebecca's victim code,Benny's first responder device sends an emergency data request (e.g.,through the ePCR application) to the Emergency Clearinghouse, whichinforms Just In Time that Benny is a first responder responding toRebecca's emergency. The Emergency Clearinghouse then gathersinformation associated with Rebecca (e.g., Rebecca's personalinformation, demographic information, or medical history) and deliversthe information to the ePCR application on Benny's first responderdevice. The ePCR application then uses the information associated withthe Rebecca to create and automatically fill out most, if not all, ofthe fields required by a patient care report for Rebecca in an instant,allowing Benny to waste as little time as possible before providingemergency care to Rebecca. The information that Benny's ePCR applicationreceives from the Emergency Clearinghouse also indicates that Rebecca isacutely allergic to bee stings and carries an EpiPen, which Benny findsin her bag and injects her with, allowing her airways to reopen.

What is claimed is:
 1. An emergency communication system comprising: a)an emergency information database comprising a plurality of datasetsassociated with a plurality of user identifiers; b) a server comprisinga processor, a network element, and non-transitory computer readablestorage medium having instructions that, when executed by the processor,cause the processor to: i) receive a communication signal comprising anemergency data request from an emergency responder communication device,wherein the emergency data request comprises a user identifier and anemergency location; ii) query the emergency information database toretrieve a dataset associated with the user identifier, wherein thedataset comprises one or more emergency response parameters; iii)determine, using the emergency location and the one or more emergencyresponse parameters, one or more medical service providers having one ormore provider locations in proximity to the emergency location; and iv)transmit a communication signal comprising the one or more providerlocations associated with the one or more medical service providers tothe emergency responder communication device.
 2. The system of claim 1,wherein the emergency location is a device location for a secondcommunication device associated with the user identifier, wherein theprocessor is caused to receive the device location for the secondcommunication device and determine the one or more medical serviceproviders having one or more provider locations in proximity to thedevice location.
 3. The system of claim 1, wherein the communicationsignal comprising the one or more provider locations further comprises amap showing the one or more provider locations, the emergency location,and an estimated time to arrival or distance based on the one or moreprovider locations and the emergency location.
 4. The system of claim 3,wherein the emergency location is provided to the communication deviceas a dispatch location.
 5. The system of claim 1, wherein the emergencylocation is a current location of a second communication device providedto the emergency responder communication device as a dispatch locationafter the emergency responder communication device scans a victim codepresented on a display of the second communication device, wherein thesecond communication device is associated with the user identifier. 6.The system of claim 1, wherein the data request comprises at least twouser identifiers.
 7. The system of claim 1, wherein the processor isfurther caused to transmit the one or more provider locations to theemergency responder communication device within one or more SMS textmessages.
 8. The system of claim 1, wherein processor is further causedto receive the communication signal comprising the data request asgenerated by a mobile application or web application on the emergencyresponder communication device.
 9. The system of claim 8, wherein themobile or web application is an electronic patient care report (ePCR)application.
 10. The system of claim 8, wherein the one or more providerlocations are provided to the emergency responder communication devicefor display within a graphical user interface (GUI) of the mobile or webapplication on the emergency responder communication device.
 11. Thesystem of claim 10, wherein the one or more provider locations areprovided to the emergency responder communication device for displaywithin an interactive map within the GUI of the mobile or webapplication.
 12. The system of claim 1, wherein the user identifierreceived from the emergency responder communication device is associatedwith a victim code presented on a display of a second communicationdevice for scanning by the emergency responder communication device. 13.The system of claim 12, wherein the processor is further caused toprovide the victim code for display by the second communication device.14. The system of claim 13, wherein the victim code is locally stored onthe second communication device.
 15. The system of claim 13, wherein theprocessor is further caused to generate the victim code in response toreceiving an emergency alert from the second communication device. 16.The system of claim 15, wherein the emergency communications systemreceives the emergency alert after the emergency alert is generated inresponse to a user accessing a medical ID screen on the secondcommunication device.
 17. The system of claim 12, wherein the victimcode is presented on the display of the second communication device inthe form of a matrix barcode.
 18. The system of claim 1, wherein the oneor more medical service providers associated with one or more respectiveprovider locations proximal to the device location is determined by: a)retrieving a list of medical service providers and filtering the list ofmedical service providers using the device location and the one or moreemergency parameters associated with the user identifier to identify oneor more medical service providers suitable for addressing an emergency;and b) calculating a distance from the device location to the providerlocation for each of the medical service providers on the list ofmedical service providers that is preferred under medical insuranceinformation associated with the user identifier.
 19. Acomputer-implemented method comprising: a) providing an emergencyinformation database comprising a plurality of datasets associated witha plurality of user identifiers; b) receiving a communication signalcomprising a data request from an emergency responder communicationdevice, wherein the emergency data request comprises a user identifierand an emergency location; c) querying the emergency informationdatabase to retrieve a dataset associated with the user identifier,wherein the dataset comprises one or more emergency response parameters;d) determining, using the emergency location and the one or moreemergency response parameters, one or more medical service providershaving one or more provider locations in proximity to the emergencylocation; and e) transmitting a communication signal comprising the oneor more provider locations associated with the one or more medicalservice providers to the emergency responder communication device. 20.Non-transitory computer readable storage medium comprising instructionsthat, when executed by a processor, cause the processor to: a) maintainan emergency information database comprising a plurality of datasetsassociated with a plurality of user identifiers; b) receive acommunication signal comprising a data request from an emergencyresponder communication device, wherein the emergency data requestcomprises a user identifier and an emergency location; c) query theemergency information database to retrieve a dataset associated with theuser identifier, wherein the dataset comprises one or more emergencyresponse parameters; d) determine, using the emergency location and theone or more emergency response parameters, one or more medical serviceproviders having one or more provider locations in proximity to theemergency location; and e) transmit a communication signal comprisingthe one or more provider locations associated with the one or moremedical service providers to the emergency responder communicationdevice.